We went to this motel?, because our house had burned down. We were treated like so much trash upon arrival by the mgr/owner, he was of india decent. All he was worried about was getting his money, I told him we would be staying for at least a few days, I paid him one nights stay upon arrival telling him... more

We wanted a cheap hotel to stay at so we weren't expecting a whole lot. We stayed the night and left right before checkout time. We went to get us some lunch only to realize we left a cell phone in the room. We drove directly back, only gone maybe 15 minutes. We called the cell phone it would ring.... more

Worst place I ever stayed!!! Said they remodeled, but I think all they done was to throw an old recliner in the nasty, dirty cave that they called my room. And besides being just flat nasty, the staff were horribly rude people who were suppose to refund me one nights stay ( because i couldn't take that rat hole more... more

the room didnt get cleaned everyday and the manager and housekeepers are rude. not enough staff. ice machine constantly went out. bathroom ceiling leaking. holes int the walls and dirty carpet. worst experience ever. more

I have also entered Negative review for AAA, AARP, HOTELS.com and anyone else, So no one else has to stay a night in hell like we did.!!! The Lobby smelled nasty and was very dirty needless to say my Family did not go to the lobby for breakfast because of the smell and nasty lobby/ breakfast area. This room 209... more

My fiance booked into the above mentioned Hotel, after driving through the night for 11 1/2 hrs, i called the hotel to confirm he had arrived, i was informed by the receptionist all rooms were empty, don't call again, and she hang up. Several attempts later, with still no success i contacted my future father in law, distraught as i... more

This hotel visit was the worst ever for my family and I. First, we were to have a non-smoking room, but we were put into a smoking room. Then we did not receive maid service and came back to a dirty room with no clean sheets or towels. When we asked the desk clerk many excuses were given as to... more

When I arrived, I was offered a different room for a less expensive rate than I'd reserved. I accepted. Then, after midnight, the manager proceeded to inform me that he'd be charging me the difference between the new rate and the one I reserved. Though I did not authorize him to charge my card again, he did, not just once... more

We stayed at this hotel for one night before checking into our cabin on Lake Cumberland. We found it to be adequate for our stay. Everything seemed cleaned, it was quiet, and very close to Cumberland. We would return for a short stay. more