Check-in went smoothly. We arrived with about an hour to kill, and were very hungry. We decided to order room service. An hour later, my in-laws arrived to pick us up and we still hadn't recieved our order. When I called to cancel they said it was on it's way up to the room. Now I've worked room service in... more

This hotel is a pretty average Crowne Plaza. Stayed here while on business and really had no complaints except that one of my colleagues found a DEAD RAT in her room beneath the air conditioning unit upon check-in. I don't think I need to say more, but in case you are still considering it... Only other complaint is that we... more

The Crowne Plaza showed true southern hospitality. Every employee I encountered was very friendly and helpful. My room was very clean, i love ipod docking station, the bed was sooooo comfortable. they also included a lavendar spray for relaxation, and a clip on the curtain to keep out any light. there was also a huge flat screen tv, the breakfast... more

Stayed here for two nights. This hotel is close to I-10 so it is convenient to the freeway. Was given room 337 which is in the front of the hotel with the freeway right past the parking lot. When I arrived in the room there was a little "goodie" bag with a pair of ear plugs, an eye mask and... more

My 2nd stay at this hotel... Same $4.95 fee per room, same close to be a problem-free stay but didn't make it. The only REAL problems were the $4.95 phantom charge I had to call to get taken off last time. There was an outlet that sparked when you tried to use it which we were told by maintenance to... more

After reading the reviews of this hotel, I was very concerned about my upcoming conference. However, after my stay I was pleasantly surprised. The hotel was not at all how described in the previous comments. The elevators were clean (actually one was shut down for cleaning) and there was no smell besides the odor from the Mexican restaurant next door.... more

Well perhaps they have read the reviews and made some changes. Stayed two nights for a meeting, and everything seemed above average. Property was clean, and all but one of the front desk people impressed me. They were short of personnel for serving of a banquet breakfast though. One desk manager delivered cookies to my room at night, with a... more

Save your money and stay somewhere else. If you are wanting an upscale place this is not it. I stayed 2 days at this property to attend a meeting. The day shift front desk people must be on that shift so people can complain to the manager quickly....rude arrogant and snobby is how I would describe them. It is true... more

The hotel is pet friendly and the fees are very low ($25) compared to the Marriott ($75). The reception area had doggie treats available for the pets (both cats and dogs). The cleanliness of the hotel is questionable. One of the elevators smelled horrible, like it hasn't been cleaned in ages. Response time for services is slow. We asked for... more