We chose this place due to complimentary rooms from previous visits. We arrived later than we thought we would so I called and they had cancelled our reservations. After that the front desk help was rude do to an under staffing issue. Next I went to the cafe to eat and food was good service was awful! I recently had... More

We booked here since we had free rooms as repeat customers. I would have paid for something else in town frankly. Chipped paint in the shower and dirt in the grout. A curtain that did not stay in place and ballooned out when the shower was on a standard sized tub. Lots of hot water. Tile floor was clean. Small... More

We stayed in a suite that must have recently been remodeled. Whirlpool tub in the room even had a yellow rubber duck. Really appreciated the little extras in the room. Couldn't work the tub and maintenance came up quick to fix it.

I turned 35 here and I enjoyed the jacuzzi suite room 112. It was a great experience. I was pleased and would definitely return if I go to Shreveport. The staff was exceptional and granted every wish I had during my stay.

This review is based on my experience at "Cattleman's Buffet" only. We were super hungry after being on the road for 5 hours. We had several hours to spare before check-in at our hotel elsewhere. We got to the cash register at the restaurant at 2:10pm. I guess we paid the dinner price because it was almost $39 for the... More

First check in time is at 4.. We tried to check in at 4:30 and rooms not ready yet. Anyway we waited in one room till the other was clean at 5:00. Make a long story short when we tried to go to sleep our bed had never been cleaned the sheets had been soiled and stains all over them.... More

This had to be the worst buffet I have ever been to & I have eaten at a lot of casino buffets! I was hard pressed to find one thing on the buffet that I liked except maybe the mashed potatoes. I was looking forward to some good boiled shrimp, fried fish & crab legs. Well they had all those... More

Boomtown hotel was very great. Staff at the front desk were great and there to help you in every way they could. Restaurant wise your better off eating some where else. The cashier at the buffet at night was so rude. When we asked her how the groupon coupon worked. She rolled her eyes and said something under her breathe.... More

Visited Boomtown Hotel and Casino twice in the last year. If you are there for just the Casino, then it has mostly slots from penny slots on up. Try your luck, they have some good payouts. Suggest you get a "My Choice" card before you start to play. When you play enough you qualify for a free buffet which is... More