Detrick - The staff and I read your review, and would like to thank you for writing such wonderful things about the staff, including OJ, Kendrick and Dashia. We are thrilled to know you had such a pleasant stay and enjoyed being able to see the skyline of the city from your room. Again, thank you for taking the time... More

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your stay. We value your comments so we can continue to improve the service we offer. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Crossland Shreveport - Bossier City takes pride is creating... More

Thank you so much for such a glowing response! We really truly appreciate your continued patronage. Word of mouth is the number one way we are able to continue to grow our business and I really appreciate you helping us with that cause. You are a delight to have as our guest and we look forward to continuing to host... More

Thank you for taking the time to give such a nice review about your most recent stay at Crossland Economy Studios- Shreveport Bossier City. It's such a pleasure to read that you had such a great experience staying here. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just... More

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your stay. We value your comments so we can continue to improve the service we offer. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home”... More

Thank you so very much for your glowing review of our hotel and for recognizing the efforts of our staff, specifically Katelyn, Andrew and James. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that.... More

Thank you so very much for your glowing review of our hotel. Whenever I read comments like yours it always gives me such great pleasure. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. Please know that we would be thrilled to have you... More

I recently received a copy of your review of the Crossland Shreveport - Bossier City. Thank you for your feedback and please note my apologies for your experience. As this hotel’s manager, I challenge our staff to continually improve the experience of our guests, from the cleanliness of our rooms, to the courteous professionalism of our staff. Unfortunately, in your... More

Thanks for the review. We are in the process of updating properties and rooms across the country so hearing the positive feedback on our efforts means a lot. We look forward to hosting you again in the very near future! More