the van drivers - justin, peter, chris are just excellent - helpful and caring. They suggest places to eat and are happy to take us there. They are always cheerful - the bartender Melissa is awesome. She makes a great drink and is so pleasant and accomodating. The hotel beds are great - the restaurant also had some wonderful food. More

I always enjoy staying there and the only trouble I had this time was that I waited 55 minutes for the hotel shuttle to pick me up from the airport. I actually took the shuttle from another hotel to get there. More

Big rooms, wonderful people who staff the hotel who gave excellent service. We booked this room in order to stay in NOLA an extra night after returning from a cruise. Big football games were afoot so finding that room was a trick and this was the only one we could find. We had stayed at the JW Marriott on Canal... More

The Hotel was Great with great rates But the Staff Jennifer and Justin really made me fill at home aswell as the ladies at breakfast every morning Great Place!!! More

We were only passing thru New Orleans airport for one night so needed a hotel close to the airport. The shuttle driver collected us from the airport quickly and was so warm and welcoming. Checking in quick & easy with the polite front of house staff. The rooms were very nice and clean! Sometimes those airport hotels can be very... More

Stay at this one fairly frequently, generally can say that van trips are often delayed, gym is small and ouitside pool is nothing exciting. Outside "jacuzzi" isn't one, just hot water in smaller pool, no jets. Sun is always gone from pool in afternoon, so unless itis mid summer, pool area is cool in afternoon. Rooms are generally clean and... More

We stayed at this hotel the night before an early flight out of New Orleans and we had a wonderful stay. When we arrived we were upgraded free of charge to a VIP room with access to the priority club. It was the night of a Saints game, and the front desk clerk Jael was great! She even taught the... More

The hotel staff in simply awesome. If you are helped by Ronnell at the front desk or Justin as shuttle driver, you are in for a great experience. Both excellent employees. You see, I had an emergency landing in New Orleans and got sent to this hotel. I was positively impressed by the friendliness, camarederie, and helpfulness of the people... More

I come over frequently from Houston as I have business in Reserve, LA. Traditionally I have stayed at the Holiday Inn in Laplace (much closer to my business) but the amenities lack and quality of staff has diminished, so I would rather drive out of my way to stay at this hotel. Nhel and Le at the front desk are... More