we had stayed at this property once within the last 6 months and had been pleased with the service and room quality but this time was very different. we checked in and pushed the luggage cart to the room only to find the carpet wet with a fan blowing on it. we were switched to a room across the hall... More

The hotel was very clean. Check in was fast & staff was really helpful. The hotel is very close to shopping & nice restaurants. I left early in the morning & the breakfast was ready before 6:30. The breakfast was really good and the coffee was even better. I would stay here again.

There is ZERO hotel transportation to / from this hotel, on the weekend. The huge advertisement at the LFT airport states that the hotel offers that specialized service. The advertisement should be ammended to state that it is only during the week that the airport service is offered. The cab driver I hired was amazed that they didn't have airport... More

My first trip to Lafayette/ USA in over 4 years and it was fabulous. I stayed at Holiday Inn Express, and I was impressed with the size, condition and rate I paid for the room. The Hotel is very clean, and close to malls and other shopping areas in Lafayette. My room had 2 queen beds, a large toilet &... More

Great hotel for the price. Check in staff was great. I called for directions and she said " we will see you when you get here, be safe!" Good area for restaurants and Starbucks nearby. The hotel was fairly new! The lady that was preparing breakfast was wonderful.

My husband and I stayed at this hotel just a few days ago. Although the property will be three years old in February, it looks as if it were a brand new property, both inside and out. The exterior is clean and well-maintained. The roof of the building is a copper color, making it very attractive. The lobby area is... More

I love it when first impressions are great and so is everything else. That describes this hotel. We've had one or two stays at this chain that were good but not up to the HIE standard or price. This one's worth the premium price. We don't mind paying the little more if we get what we're being promised by the... More

This hotel was everything we were looking for but we were not expecting the fantastic welcome and service we received. Reagan (mentioned in another review) gave us the warmest welcome we have ever received at any hotel ever and couldn't do enough to help us. Our king size room was clean and comfortable. The breakfast was very good and everything... More

I have never written about the desk clerk at any hotel....but this is special. After spending a long day driving, I was glad to reach my hotel. I was greated by Reagan at the front desk. He was actually happy to see me and was very kind and helpful. His care was real and he was not spending time on... More