From the front desk folks at check in and check out to the cleaning staff everyone was friendly and very helpful. I had to call for a late check in because of traffic from out of state and i was able to slow down and enjoy the ride knowing i was guaranteed my room. Went to a show at a... More

When I arrived at the Lake Charles Holiday Inn I was greeted by three charming front desk receptionists with warm smiles and a pleasant, how-can-I-help attitude. The check-in was smooth and quick. The offered cold drink had hardly been touched when I was checked-in and on my way to the room. The room was clean and comfortable. After settling in... More

We stayed there last weekend and were disappointed. Pros: The front desk staff were very nice. The hotel had an attractive lobby/bar/restaurant area Cons: Had to wait a while to check in. At first there was only one working the front desk but another person came to help. They were very nice and efficient. This alone didn't cause the lower... More

This hotel is well equipped with amenities. The restaurant provided some good food at a fair price. Try the mini burgers with pepper jack cheese. Several booths have their own flat screen tv's. The bar service was attentive and friendly. As others mentioned - the bar closes promptly at 10 pm. The rooms have wifi, coffee makers, microwave, and refrigerators.... More

This property is clean, front desk and management is courteous and efficient. The fitness center is nice. The hotel falls short of great in one way. The bar closes at 10 p.m. and the pool doesnt open until 9 a.m. During our stay there were 10+ people at the bar at 10 p.m. But they closed on time on the... More

We live about two hours away, but were looking for just a quick overnight trip to celebrate our anniversary. After seeing what the nightly rate was, I was extremely happy with the rate that I had got through my Priceline booking. We arrived an hour early for the 3:00 pm check in and the ladies at the front desk were... More

I stayed at this hotel twice in 2012. July 2012, my husband and I stayed for one night, 3.5 stars. December 2012, our family of four stayed for one night, 2.5 stars. Positives: Location- This hotel is eay on find from I-10 or I-210. Breakfast- The breakfast was pretty good. The stuffed French toast is good. Front desk staff- Very... More

Arrived for a two night stay for business/pleasure on Friday. Was able to check in at 1PM no problem and the front desk agent was excellent. I'm a Priority Club Platinum member and was greeted as such, which is nice. Room was very clean. King bed was very comfy and on the firmer side, pillows were not too spongy or... More

The primary reason I booked this hotel was for the jacuzzi and indoor pool. I knew it was going to be bad weather, but wanted to relax in a hot tub. Well, the tub was luke warm at best. I was really disappointed. Staff was great, room was clean, location ok. Breakfast at restaurant was good.