Arrived and there was a small line to check in. No biggie to me. Don't understand guests who have to be obnoxiouly rude to the staff. Got checked in and my room was GREAT! Got the suite and was very comfy doing work and lounging in the sitting room. The extra blanket was so comfy. Room service was exceptional! The... more

We recently met family in Louisiana and stayed at the Hilton Garden Inn in Shreveport off of Financial Plaza. Our stay started off bad. We asked for a non-smoking room and it smelled like a bar room in our room. We were told there were no more rooms and we just traveled 5 hours with lots of tired kids! We... more

I stayed at this hotel in June this has been my third stay here and this is very modern hotel one of the best Hilton Garden Inn ive stayed at the staff at the front desk were superb especially Jesse, all the other staff were very friendlily, its a great location and the rooms are superb, breakfast was great too... more

I had read the reviews and was concerned, however I have nothing but good things to say. Kimberly at the front desk that checked us in was loaded with personality and very eager to make our stay pleasant. Our room was on the end of the interstate, but I never heared the traffic. The bed was clean and comfortable, furniture... more

• 6 hours prior to my arrival I contacted the front desk alerting them of my late check-in, the gentleman said it was not necessary • I arrived at 10pm to find one of my key note speakers had checked in and returned from his room because it was not clean • They gave him another room which was also... more

The Hilton Garden Shreveport was a very average hotel. The rooms were a bit small, but did have a separate sitting area (small too). I am a Hilton Gold member and was not offered the free breakfast (I had to ask for it), so staff was not on it. Breakfast very average. The beds/pillows were comfy as expected. Bathroom small... more