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All 22 Bangor hotels »

The Charles Inn

2.5 of 5
20 Broad Street, Bangor, ME 04401 (Formerly The Phenix Inn)
Hotel amenities
Ranked #19 of 22 hotels in Bangor
2.5 of 5 stars 65 Reviews
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65 reviews from our community

    Trip type
Traveller rating
    7
    18
    13
    8
    19
Date Rating
easterncanadashopper
nova scotia
Reviewer
3 reviews
3 helpful votes
2 of 5 stars Reviewed 27 October 2011

Not at all what was expected from the pictures and ads for this Inn. VERY tired, poor mattresses, dim lighting, and set in the heart of the pub/bar scene makes for a very long and uncomforable night. Draperies hanging off rods, rotten window frames, filthy carpets can not be compensated by the clean bathroom. We received clean towels daily, but... More

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PoppleRock
Charlottetown, Canada
Senior Reviewer
7 reviews
3 helpful votes
1 of 5 stars Reviewed 25 September 2011
2
people found this review helpful

The hotel smells old ... it is old and has not been updated. The window air conditioning units are insufficient to keep our room cool and sound from the bar next door was enough to keep us a wake until the wee hours of the morning ... and then there was the police and fire sirens at 3:00 am ...... More

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smarties79
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Senior Reviewer
8 reviews
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2 of 5 stars Reviewed 25 September 2011
3
people found this review helpful

My husband and I traveled around New England for 11 days. We were in Bangor for the Tommyknockers tour, and decided to stay for a night. We had read the TripAdvisor reviews for the Charles Inn and were not expecting to be blown away, but were hoping that the hotel would be "aged" in a good way. We had very... More

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haldane42
New York
Contributor
12 reviews
1 helpful vote
4 of 5 stars Reviewed 14 September 2011

We had a wonderful time at this hotel- it's old, clean and in the center of town! The owner was wonderful! We usually stay in a chain hotel when we're in the area, but this was fantastic! We loved the resident Pug! More

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lfogg
Chicago, Illinois
2 reviews
4 helpful votes
3 of 5 stars Reviewed 12 September 2011

It's poorly lit and poorly furnished, but clean and functional enough. Everything about the place is slightly odd, but not terrible. Friendly enough staff. At one point my bed broke, but they came and fixed it within an hour. Breakfast was pathetic. So, mediocre but fine. More

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Dan C
Bartlett, Illinois
Reviewer
4 reviews
1 helpful vote
2 of 5 stars Reviewed 8 September 2011

Not as it appears online. This is not a quaint, boutique hotel. This is an old, tired inn. The management are genuine but the town seems to be in a funk (depressed). This inn is in desperate need of a remodel, so goes downtown. Dining & pub options in the area are surprisingly good. I'd like to visit Bangor again... More

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MattandBee
Charlottetown, Canada
Senior Reviewer
9 reviews
6 helpful votes
2 of 5 stars Reviewed 1 September 2011
1
person found this review helpful

Thought we were staying at a boutique style hotel - a little charm, a comfortable room, and a unique experience. This was not the case. The hotel felt old and run down. The bed was very uncomfortable and the tv was from the early 90's. The building seemed secure and staff were friendly, but be warned, this is in NO... More

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Jean C
Montreal, Canada
1 review
1 helpful vote
2 of 5 stars Reviewed 30 August 2011
1
person found this review helpful

Dont spend your time and money going there. We couldn't wait to leave this hotel after only a one day stay. More

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FloridaRetiree2010
Summerfield, Florida
Contributor
14 reviews
17 helpful votes
1 of 5 stars Reviewed 10 August 2011
2
people found this review helpful

We booked this hotel on the basis of its website. Don't believe it - it is deceptive. We agree with many of the other reviews - it is dirty and dingy. Upon arriving in Bangor, we could not drive on the street in front of the hotel (art festival in progress), so we were directed to the back and asked... More

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flowerpotmen92
Maine
Reviewer
4 reviews
4 helpful votes
1 of 5 stars Reviewed 29 July 2011
1
person found this review helpful

I called to make a reservation and the "receptionist"? just laid the phone on the desk while she talked on the phone, answered someone's question, booked someone in.... Why do I know this? Because I listened to all the activity until I finally hung up the phone (and no, she never came back and said anything after she said hello).... More

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The Charles Inn Also Known As

  • Charles Hotel Bangor
  • The Charles Hotel
Address: 20 Broad Street, Bangor, ME 04401 (Formerly The Phenix Inn)

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The Charles Inn
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