The staff and management at this hotel seem to bend over backwards to be friendly and helpful, but not even their hospitality can compensate for the physical drawbacks of the rooms themselves. The rooms are dated, bathrooms are dark. It's impossible to turn on the bathroom light without activating the accompanying fan loud enough to be heard across the parking... more

Arrived during a Nor'easter in Maine. Hotel was very easy to find and the hotel front desk staff was very friendly. We checked in early and when I made the reservation online I requested a high level floor room, not near elevator or ice machine. They read my request and gave me exactly what I asked for. I had always... more

This place was fabulous. Friendly, spacious, with small suites instead of standard rooms. First class (via Holiday Inn) all the way. Absolutely no problems at all. Just beautiful. more

This is my second visit to this hotel. The facility is nice, but both visits had issues. The last time here, a fire alarm went off in the early morning - not the hotel's fault, but the lack of communication from hotel personnel was disappointing. This time a housekeeper knocked on my door to see if I was checking out... more

My family and a relative's family stayed in two different rooms on the fifth floor, from Aug. 11 - Aug. 13 (2007). We had pretty much the same experience. What was good: The free breakfast was ok (nothing special, but it did the job.) The breakfast consisted of cereals, bagels, fruit, etc. The front desk staff was friendly. Not so... more

A positive about the room was that it was spacious with separate living and sleeping areas. The hotel staff was friendly. But the room just looked worn down. The bathroom was in pretty poor condition. The shower head had rust on it and the bathroom was just too small and dark. I couldn't wait to get out of it. The... more

We stayed for one night, July 30,2007 in this hotel. We went to Maine as a spur of the moment side trip from MA. Our plan had been to stay at one of the Hampton Inns along the coast. They were all full. We walked into this hotel & received a AAA rate of $145 per night. This hotel is... more

We were in town for business and chose this property for airport proximity. TripAdvisor had good and bad to say but we felt forewarned. After arriving at 11pm we were pleased with the friendly, efficient check-in. Two gals went the extra mile in not only finding a restaurant still open but called to confirm it. We stayed five nights and... more

Will this was my second time staying at this hotel and my i say it was so wroth the 139 +tax i paid. i come to maine to see my family. this hotel has had some bad reviews in the past but since it become a Holiday Inn Express it has become so much better. The staff are so nice... more