Customer service is ZERO - front desk "manager" hung up on me - NO return call from upper management! Called same day as making reservation to cancel months ago- conveniently the cancellation did not happen!!! - not able to find the cancellation confirmation number - so the hotel charged card for one night stay - WE will tell everyone we... more

The hotel was perfect for the last night of our motorcycle trip. It was a great value. It was clean, the staff was friendly and helpful. The amenities were perfect for our stay. There were six adults in our party. They were able to accomodate all of us in one suite size room which had ample space. The breakfast was... more

Boys loved the large indoor pool, room was solidly furnished and big enough for all 4 of us to share. Office personnel helpful even tho I asked several questions in one evening. more

Spent three nights at the comfort suites in Chestertown, Md and it was a VERY good experience. We needed to add an extra two nights to our original reservation and they handled that nicely. Rooms were great - clean, fridge, microwave, etc. Good coffee in the morning to get you started. more

This hotel was recomended to us by a friend, we enjoyed it so much we came back and spent a second night there. more

We recently had a weekend getaway in Chestertown and wanted to stay in a bed and breakfast but we only had one night and all the bed and breakfasts were 2 night minimum, found this hotel and read the reviews and it turned out to be perfect for what we wanted and needed. i would certainly recomment this hotel to... more

Very accommodating -- got an early check in so we could take a bike ride the day we arrived and a late check-out so we could take a ride and come back and shower before attending the Chestertown Tea Party celebration. Hotel was very clean, staff was very pleasant accommodating -- found a place for us to store our bicycles... more

We went to Chestertown during Memorial Day weekend. We checked in late on Saturday (around 5pm) and had no problems at all with the check in. Room was a little smaller than expected, but other than tight quarters, we found the bedroom area and bathroom to be clean. The beds were reasonably comfortable; we went down to the indoor pool;... more

I arrived at the hotel late in the evening and the check in process was very quick. I was given a room and when I got to the room I was greated with a room that the cleaning crew started on but never finished. The towels were on the floor and the bed had no linens. After informing the lady... more