My husband and I have gone to the Hilton every New Year's Eve for the past 4 years since we've discovered this great value. We live less than 5 miles away but we treat ourselves to this nonetheless because we have 5 children and never want to be far from home. We thought we would do this forever but sadly...
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This is an excellent location for business traveler. Hilton management need to put a bit more to keep customers happy. If room describes with a refrigerator...it should be there. Why need to ask for it? Why frontdesk cant SMILE ? I understand that's what they do to keep a customer happy...The coffee shop is a disappointment...closed half of the time...
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The Hilton was so standard for a business trip: clean accommodation, decent price for the area.
The Jack Daniels bread pudding was a surprizingly good yummy reward after a hard day of smiling at clients.
Desk team was disappointing in their inability to provide maps and directions to local business sites.
Be aware that getting a little bit lost around...
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Hello Candyland123—Thank you for taking the time to post a review about your recent stay at the Gaithersburg Hilton. I am glad that you enjoyed your stay and your comments about our bread pudding brought smiles to our food and beverage team. We will work to correcting the shortcoming you described about the information available at the front desk. Hope...
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After staying at hilton suites, Anaheim/Orange for four nights i flew in to DC area immediately and stayed here for two nights. It is just an average place not worth the value. Honestly with a one on one comparison with its counterpart in Orange, CA, this place is just a disappointment.
Its an old place, the rooms are old the...
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Hello Miano D—Thank you for choosing our hotel for your recent visit to Gaithersburg and for taking the time to post a review on Trip Advisor. These comments are very important to us as we fine tune our business by responding to guest observations and concerns. I am sorry that you found some of the conditions to not be up...
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hotel room was very calm even if the hotel is near busy roads. The only thing I have to complain on is that the air conditioning (well, heater in my case) was positioned right next to the desk making it annoying (noise + fan) to work while the system was working. As for the rest everything was good: very very...
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Dear Chemdesables, Thank you so much for your recent review of our hotel. We are so pleased to hear you enjoyed your stay and were able to dine in to have our amazing crab cakes! It wouldn't be right to be in Maryland and not have good crabcakes and I am so glad you found ours to be excellent. I...
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Okay I grant you we were there for the Bethesda soccer tournament, but that is no reason to shove people in the basement and in midget size beds. My husband, my 14 year old daughter and myself are of average height and yes our feet hung off the end of the bed.
I will admit it was very clean and...
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Hello percheck: Thank you for your review or our hotel. We are sorry the room was not to your liking. I assure you that the beds in this room as in all rooms in the hotel are of standard sixe and the same as you would find n Hiltons all ofver the country. I am sorry that they wre not...
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The hotel was conveniently located right next to the fairgrounds in Gaithersburg. Room was clean and pleasant, but contained no fridge or microwave. If you don't want to eat in the hotel restaurant, there are other basic eateries (Boston Market, Panera Bread, Chipotle Grill) fairly close by.
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Dear IronMaven, Thank you for your review of our hotel. We are pleased you found the location to your liking and hope to see you again soon.
Yale Feldman
General Manager
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This hotel was very clean and pleasant. The room was very clean, looked nice and the bed & linens comfy. It was weird that the furniture didn't match - gave kind of a thrift-shop feel to the room, but it was all comfortable. The room was a bit cramped and would not have been comfortable for a multi-night stay. That...
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Dear DCMooney, Thank you for your recent stay with us. I apologize for the inconveniences you experienced during your stay with us. You were very clear in describing your concerns, so I will be able to address each one individually with the appropriate staff members or managers. I have already shared your comments in total with our Executive Committee. This...
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The hotel in general was OK - the room was decent - the staff behind the desk (particularly one woman) had an attitude problem. They tried to stick us in a room in the basement (actually, the first floor which is below the lobby) - but we finally got a decent room right off tghe lobby.
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Dear Palermo22, Thank you for reviewing our hotel. We do apologize for the inconvenience you experienced upon check in. It is good to hear that you were ultimately satisfied with your room. We will be sure to address this with our front desk staff immediately. We hope you consider us again while staying in the Gaithersburg area.
Yale Feldman
General...
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The hotel is not new, but has been refurbished. The guest rooms are nice, but the hotel's age shows in areas like the elevators and vending areas. No full length mirror or safe in the room, both of which I would expect from a Hilton, but a mini fridge and microwave. Room service was very prompt and good. Shuttle drivers...
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Dear freqtrav3, Thank you for your review of you hotel and your recent stay with us. We appreciate your feedback and will be sure to consider this as we make any updates to the hotel. The safes are on the way even as I write this. We look forward to seeing you soon.
Yale Feldman
General Manager
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100 Reviews
72 Reviews
