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Extended Stay America - Washington, D.C. - Gaithersburg - North

2.5 of 5
205 Professional Drive, Gaithersburg, MD 20879
Hotel amenities
Extended Stay America - Washington, D.C. - Gaithersburg - North
Ranked #7 of 14 hotels in Gaithersburg
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13 reviews from our community

    Trip type
Traveller rating
    8
    2
    0
    1
    2
Date Rating
Baltimore, Maryland
1 review
5 of 5 stars Reviewed 9 May 2013

I travel frequently for on-site IT client support. And often, it involves providing support around the clock, so my down time is very limited and varies. Thus, it's very critical that when I do get a chance to rest, that my room is quiet and peaceful. I've stayed at numerous other large multi-level franchise hotels and had various negative experiences... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North, responded to this review
13 May 2013

Joshua - Thank you for posting such a great review. It's wonderful to hear that you enjoyed your stay at our hotel. We appreciate your kind comments about how efficient your check-in and check-out process was. As well, because of this, you were able to rest peacefully. Thank you again for posting your review. I do hope that you will... More

Gaithersburg, Maryland
1 review
5 of 5 stars Reviewed 9 May 2013

the hotel was very clean.the front desk agent was very helpful his name was WILSON he made me feel very welcome.i would recommend this hotel to anyone.i feel very safe and comfortable at that hotel i would defenitley recommend and stay there again.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North, responded to this review
13 May 2013

Tony - The staff and I read your review, and would like to thank you for writing such pleasant things about our hotel. I'm so pleased to hear that Wilson and the rest of the staff made you feel welcome. It was our pleasure to provide you with safe, comfortable surroundings during your travels! Thank you again for sharing your... More

New York City, New York
1 review
5 of 5 stars Reviewed 2 May 2013

The room and entire environment was clean, comfortable and the employees were very helpful. The service was outstanding. I called the front desk about the faucet leaking in the bathroom and the maintenance fixed it immediately. Overall, I'm very satisfied with my stay at this hotel and I would recommend this hotel to my colleague and friends

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North, responded to this review
8 May 2013

Ed - I want to thank you for taking the time to post a review of your stay. I am so pleased that your room was clean and comfortable. As well, that you found our staff to be so helpful, providing outstanding service. Please accept our apologies for the leaky faucet in your bathroom. I'm glad that we were able... More

California Hot Springs, California
1 review
5 of 5 stars Reviewed 5 March 2013

When i first arrived at the hotel i was greeted very warm and welcoming, which made me feel like home. I stayed for 3 days and the experience couldn't of been better, the staff is very nice and helpful. i would definitely be staying here again whenever I'm in D.C. thank you for the great customer service and reasonable prices... More

Was this review helpful? Yes
PropertyManager28, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North, responded to this review
22 March 2013

Thank you for taking the time to write a review of your stay. I'm glad to hear the staff gave you GREAT customer service. We look forward to seeing you again, should your travels bring you back to our area. Thanks for sharing your experience with us! More

Frederick, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 January 2013

My heater at home was not working so I stayed and it's close to work that's why I chose this hotel. I've expected less for this hotel due to the reviews, but surprisingly it was the opposite way. The hotel was quite, staff were very friendly and helpful and the room was clean.

Was this review helpful? Yes 1
PropertyManager28, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North, responded to this review
1 February 2013

I'm glad that you enjoyed the room and that our staff was so friendly and helpful. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 December 2012

Mr. Ireland and ms.pineda, and the staff are real professional at work . The hotel is confortable,clean and nice to stay. I have been living in this hotel for the past 7 years if feels like home, no other place would be more enjoyable for stay

Was this review helpful? Yes 1
PropertyManager28, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North, responded to this review
11 December 2012

I appreciate you taking the time to write such a great review. I'm so pleased to hear that you feel our staff is very professional and the rooms are very confortable. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

1 review
4 of 5 stars Reviewed 2 October 2012 via mobile

I am only 21 years old and its kind of boring to just stay in a hotel room day and night but there's plenty restaurants and sports bars close to extended stay which is great . It is defenetly well located .the working staff is always available to help. I playe basketball but I don't know the area pretty well,so... More

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PropertyManager28, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North, responded to this review
9 October 2012

Thank you for taking the time to write a review of your stay. I'm glad that we were able to assist you with finding a place for you to play basketball. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

1 review
5 of 5 stars Reviewed 2 October 2012 via mobile

I staid at extended stays, i by far it has been one if the best hotel experience i've had. They don't have a pool or a jacuzzi or none that but the customer service made it worth it. Whenever i had a problem or a question the staff was always friendly and helpful. Specially the spanish receptionist, i had a... More

Was this review helpful? Yes
PropertyManager28, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North, responded to this review
12 October 2012

"Thank you so very much for your glowing review of Extended Stay America Washington, D.C. - Gaithersburg. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm)... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 October 2012 via mobile

I stay at this hotel every week it's a second home to me very comfortable, friendly staff and has great service you would love it. The area is convenient restaurants, places to shop the works my family and I are staying here for the holidays hope to see u here also

Was this review helpful? Yes 1
PropertyManager28, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North, responded to this review
9 October 2012

I appreciate you taking the time to write such a nice review. I'm so pleased to hear that our staff was of great help during your stay with us.. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

maple shade nj
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 30 September 2012

What a horrible hotel this is. It is a nightmare. Let me just say that you only get housekeeping if you stay more than 6 days...enough said...The place is disgusting dirty. There are bugs all over the room. Ants and who knows what else. I had ants and bugs in my bed. I called the management to let them know... More

Was this review helpful? Yes
PropertyManager28, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North, responded to this review
5 October 2012

I received a copy of your review, and wanted to take a moment to personally respond. The events which you described is not acceptable, and I sincerely apologize for your experience. I am going to be speaking to my entire staff to ensure that this type of poor guest service does not happen again in the future. I appreciate you... More

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Additional Information about Extended Stay America - Washington, D.C. - Gaithersburg - North

Address: 205 Professional Drive, Gaithersburg, MD 20879
Region: United States > Maryland > Gaithersburg
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #7 of 14 hotels in Gaithersburg
Price Range: ££
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Washington, D.C. - Gaithersburg - North
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