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Holiday Inn Laurel West-I-95/RT 198W

3.0 of 5
15101 Sweitzer Lane, Laurel, MD 20707
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Holiday Inn Laurel West-I-95/RT 198W
Ranked #2 of 15 hotels in Laurel
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140 reviews from our community

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Date Rating
Palm Harbor, Florida
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 24 May 2013 NEW

Let me preface this by saying I stay at a lot of hotels, but not a lot of Holiday Inns. There was nothing intrinsically wrong with this property - the front desk staff was helpful, the room was clean, the bed was okay. There was nothing great about the property either. Inside it felt a little dark. There's an Outback... More

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Dundalk, Maryland
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 May 2013

From the warm, helpful and professional check in (Thanks Bryan). To the outstanding daily room service. The beds are absolutely dreamy. The shower head (whatever it was) delicious. I could have stayed in there all day. The rooms, the hotel, the property was always very clean. The hotel staff couldn't be nicer. Thanks to Joel for the help with the... More

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See 3 more reviews by MissFirst for Laurel
Gyrod H, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review
14 May 2013

Good day and thank you so much for sharing your experience from your recent stay here with us at the Holiday Inn Laurel. Out team strives to have every guest leave our hotel wanting to return, as well as recommend us whenever they know someone may be traveling to the Laurel, Maryland area. I will be sure to share all... More

1 review
5 of 5 stars Reviewed 8 May 2013 via mobile

Front desk staff were awesome (Natacha)!!!!! My room stayed fresh and clean everyday thanks (Rosy). The food was awsome (Helder) and so was the kitchen and dining room staff. Great hotel.....Thanks guys.

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Gyrod H, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review
10 May 2013

Thank you so much for choosing to stay with us here at the Holiday Inn Laurel!!! In addition, thank you for sharing the great experiences you have had here. The best recommendations we can get are from guests who take the time to express how their experience went - unsolicited. As we strive to provide the best guest service possible,... More

1 review
5 of 5 stars Reviewed 8 May 2013

Everything was great. The front desk was GREAT. very very helpful with everything all your needs. And the beds was the best went home and looking to buy the same bed. Love the weight room able to hit all areas. If I'm back up this way I know where I'm going to stay.

Was this review helpful? Yes
Gyrod H, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review
10 May 2013

Good day, I wanted to thank you for your response and sharing your experience regarding your recent stay here at the Holiday Inn Laurel hotel. I make it a point to review all guest comments and responses in order to keep our staff always trying to improve our service culture and our property. We strive for "Excellence" in service and... More

Glasbury-on-Wye, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 May 2013

We've stayed here several times in order to visit with elderly relatives in Laurel. So now it's like coming home. From Natascha on the front desk, who always has a welcoming smile, to Marta and her colleahues who provide the breakfasts, we find all the staff friendly and make us feel welcome. The bed was very comfortable and the room... More

Was this review helpful? Yes 2
See 3 more reviews by Owens-Woodall for Laurel
Gyrod H, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review
8 May 2013

Thank you so much for choosing to stay with us here at the Holiday Inn Laurel West and sharing your experience. We sincerely appreciate all of your wonderful comments. As you mentioned, our staff is very friendly and focuses on making each guest experience a great one!! I will be sure to pass your comments on to Natacha, Marta and... More

Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 April 2013

Had meeting nearby so stopped here to do some work. As it turned out, the restaurant was closed but the staff could not have been more welcoming and helpful, providing me with a coffee, helping me get wifi set up etc. Cannot comment on rooms as did not stay but very impressed by the staff.

Was this review helpful? Yes 1
Gyrod H, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review
6 May 2013

Good day, thank you for the wonderful comments about our staff here at the Holiday Inn Laurel West. We truly take pride in going above and beyond for all of our guest. Whether staying with us or stopping by for a quick meeting, you are considered family as soon as you step through our doors. I will be sure to... More

San Antonio, Texas
Top Contributor
68 reviews 68 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 11 April 2013

Convenient hotel to Interstate 95 and the Olney Theater, which was my reason for staying here. Service was fine, a small fitness center was acceptable. But the bed was one of the worst I've ever slept on. It was some foam concoction with absolutely no give. It was like sleeping on a sheet of plywood. Or should I say lying... More

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John_DePiro_15101, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review
14 April 2013

Thank you for your business. I am sorry that you did not enjoy our beds. We receive many positive comments about them. We appreciate your opinion and feedback. Regards, John De Piro More

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Chester,va
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 April 2013

Holiday Inn Laurel West Maryland has been my home for several months now 4 days at a time. The facilities are first class to include an Outback Steak House not only on premises but physically included in the building, no going out in the weather for dinner. The amenities include a indoor pool, weight room with modern equipment, coffee bar... More

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John_DePiro_15101, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review
5 April 2013

Thank you for utilizing our hotel for long-term stays. We appreciate your repeat business & loyalty as a Priority Club member. Our team will certainly enjoy your comments regarding their friendliness & attentiveness. Tina is a seasoned hospitality professional and will be very pleased with your comments as well. Thank you again. We are honored to be your home away... More

ATL, GA
Top Contributor
101 reviews 101 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 April 2013

My family of three had a chance to stay overnight on last minute notice at this Holiday Inn and we were not disappointed. I was able to get a room at a very good rate and the hotel staff -- very courteous. The room was spacious and the bathroom area was a good size; the beds were HEAVEN! We all... More

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John_DePiro_15101, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review
5 April 2013

Thank you for staying at the Holiday Inn Laurel-West. We are elated that you found the hotel to be spacious, the team courteous, and that you loved our beds. We hope that you will return soon. Regards, John De Piro More

Summit, New Jersey
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 April 2013

Stayed at this hotel the night of March 29, 2013 as part of a bus tour group. Location appeared to be suburban so if you want to go anywhere, you have to drive. The website said it offered shuttle service but we didn't ask about that nor tried. We liked that there was an Outback steakhouse on the property. There's... More

Was this review helpful? Yes
John_DePiro_15101, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review
5 April 2013

Thank you for your feedback. It was nice to read that you enjoyed the property and its location. Our Housekeeping and Maintenance teams will appreciate that you found the hotel to be clean. Thank you for your business. We look forward to your return. Regards, John De Piro More

 
 
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Additional Information about Holiday Inn Laurel West-I-95/RT 198W

Also Known As:
Holiday Inn Laurel West-i-95/Rt 198w Hotel
Holiday Inn Laurel West-i-95/Rt 198w Hotel Laurel
Holiday Inn Laurel
Laurel Holiday Inn
Address: 15101 Sweitzer Lane, Laurel, MD 20707
Phone Number:
Region: United States > Maryland > Laurel
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Laurel
#1 Best Value Hotels in Laurel
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Laurel-West hotel a 2007 Intercontinental Hotels Group Renovation Award winner. This full service Laurel, MD hotel is conveniently located at I-95/Rt 198W, exit 33B. Whether you are going to Washington DC or Baltimore, we are centrally located to both locations with easy access. Great amenities corporate guests expect, including complimentary high-speed Internet, business center, and newly refreshed fitness center. Take refreshing dip in our indoor heated pool in our spacious atrium. Begin your day at Atrium Café with a great breakfast, kids 12 and under eat free. Coming 1st quarter 2009 all Platinum and Gold Priority Club members will have access to the 6th floor Executive Club Lounge. A relaxing upscale space, the club level lounge offers complimentary breakfast, d oeuvres and variety of beverage options. End your busy day with a spectacular dinner onsite at Outback Steakhouse. Cheer on local sports teams including the Washington Redskins at FedEx Field, Baltimore Orioles at Camden Yards or the Baltimore Ravens at M&T Bank Stadium. Other local attractions include Laurel horse racing track, Gardens Ice House and Fairlands Athletic Complex. Area business include: UPS, Verizon, Fort Meade, Dreyer s Ice Cream, John Hopkins Applied Physics/Kossiakoff and Lockheed Martin. Local business parks include Sweitzer Lane and Tech Road. ... more   less 
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Holiday Inn Laurel West-I-95/RT 198W
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