Hilton Garden Inn BWI Airport 3* (Linthicum Heights, MD) - Hotel Reviews

travel2much101

Honolulu

2 reviews

Reviews in 2 cities

2 helpful votes

“Vastly Improved”

Reviewed 18 June 2013 NEW

The owner of this property has been spending hundreds of thousands of dollars in recent months making long-overdue repairs and welcome upgrades. Among these are (1) rebuilding the bar so that patrons no longer have to climb into the stratosphere for attention, (2) a very nice new floor in the lobby that encourages scooting about in one's socks, and (3)... More

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Aaron B

St. Louis, United States

1 review

“Great for a short stay”

Reviewed 17 June 2013 NEW

I stayed at the Hilton Garden in at the last minute near BWI. The staff was friendly and attentive. I look forward to seeing the hotel after the renovations are completed. I was in town for less than 24 hours and the location of this particular hotel made my travelling in the area much easier.

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Thank you for staying with us, we really appreciate the review. We are so glad to hear that we provided a good experience even through the renovation. Speaking of the renovation, we have finished, and it looks wonderful! We still need to update our website, but maybe if you are in the area you could by and see it for... More

bluetroll

Jersey Shore

Reviewer

3 reviews

Reviews in 3 cities

“Great customer service!”

Reviewed 31 May 2013

We stayed here over the Memorial Day holiday weekend and had a fantastic time! The desk staff was very helpful and did what we asked of them. After reading other reviews that complained about noise I did what was recommended. I asked for a room on a high level floor that was more interior and they were more than happy... More

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You had a "fantastic" time, that's awesome, thank you for sharing! You were here during the time we had our new lobby furniture delivered and staged, I hope you like the new look. Please give us a call if you are in the area again, we'd be honored to have you stay with us! More

Steve R

Aliso Viejo, California, United States

Top Contributor

77 reviews

18 hotel reviews

Reviews in 25 cities

20 helpful votes

“Another nice Garden Inn”

Reviewed 28 May 2013

This was a very convenient hotel to BWI. The staff was helpful and the food was good! Be careful on the room selection as the lower outside rooms have Bright lights shining into them and truck noise early. Ask for an interior higher floor room.

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Hello, thank you for writting a review, I hope the lights weren't too bright. Next time you stay with us we will be certain to put you on a high floor and away from the flood lights and noisy road. If you are in our area again and are looking for some friendly faces and good food, you know where... More

John S

Fayetteville, United States

1 review

“Great stay”

Reviewed 25 May 2013

Stayed at this hotel for five nights. The entire stay had wonderful staff, great service, clean rooms, breakfast was tasty with great presentation. Wait staff was very attentive. Would definitely stay there again if in the area.

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Thank you so much for the kind review! We hope to see you again soon, for another five nights. Have a wonderful week! More

Sharon O

Union Beach, United States

1 review

“Lack of customer concern”

Reviewed 24 May 2013

Stayed during weekend of Preakness horse race although we were there for a seminar/fun. Hotel booking stated king bed and sleeper sofa. Well only king bed for 3 people in one room and 4 people in another. Staff was not helpful they gave us a sheet for kids to sleep on floor and said they had no other linens available... More

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Thank you for taking time to tell us about your stay. I am so sorry for the experience we provided to you, it's completely unacceptable to have your children sleep on the floor. As a mother, I would not want my child on the floor. I will certainly look into the source of your reservation because the information provided to... More

Melissa W

Seaford, Delaware, Usa

2 reviews

“Friendly Staff, Easy Checkout, Great Amenties”

Reviewed 23 May 2013

Great experience. Very Clean, nice rooms, service was good. Kids enjoyed the pool and hot tub, and internet! Booked the room the night before and was even able to check in early. Will definitely stay again!

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Hi Melissa, thank you for the kind review! I know how much it means being able to check in early, I'm glad we were able to do that for your family. We try our hardest not to have to make people wait until 3pm because there is nothing worse than waiting around to get your plans started. We hope you... More

Harold R

Cohasset, MA, United States

1 review

“Poor hotel foodservice, room, bed linens, and bed quality”

Reviewed 22 May 2013

Not Hilton standard, terrible food quality, poor quality bed. Hotel needs a GM, seems to operate with out mgt present. Not Hilton standard, terrible food quality, poor quality bed. Hotel needs a GM, seems to operate with out mgt present. Not Hilton standard, terrible food quality, poor quality bed. Hotel needs a GM, seems to operate with out mgt present.

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Thank you for taking your time to share your experience. However, I am very sorry it was not a good experience. I wish I had a bit more details about your dining experience, so we can make the appropriate corrections. We currently have Garden Sleep Systems beds that have adjustable dials, the dials allow you to adjust the firmness or... More

Dave1271

Shelton, Washington

Senior Contributor

44 reviews

3 hotel reviews

Reviews in 8 cities

17 helpful votes

“To & from the airport and more”

Reviewed 18 May 2013

I had an extended stay to conduct business in Baltimore County last month. The staff was very attentive. The desk personnel were helpful and courteous. I had to extend my stay two times but the hotel kept my special rate in place for each of the extensions. The complimentary internet was excellent and when I had a problem with my... More

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Hi Dave, thanks for sharing your experience. I'm glad to hear you continued your stay with us since we were able to keep you at the same special rate, we wouldn't want you to stay anywhere else! We hope you visit us again soon, have a great weekend! More

Rastro

Orange County, CA

Contributor

13 reviews

3 hotel reviews

Reviews in 5 cities

6 helpful votes

“Another nice Garden Inn”

Reviewed 14 May 2013

This was a very convenient hotel to BWI. The staff was helpful and the food was good! Be careful on the room selection as the lower outside rooms have Bright lights shining into them and truck noise early. Ask for an interior higher floor room

Review collected in partnership with Hilton Garden Inn

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Thanks for the review. I have to say I like your "pinky and the brain" profile picture, it brings back childhood memories! I hope your stay at the hotel was one worth remembering! If you are back in the BWI area, we would love to have you stay with us. You can even give me a call and I'll make... More

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Hilton Garden Inn BWI Airport Hotel Reviews, Linthicum Heights

Hilton Garden Inn BWI Airport

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