Last Friday night my family and I needed a place to stay on way to D.C. I booked a week ahead at the Sheraton BWI outside Baltimore using Starwood Reward Points. I reserved 2 rooms, nothing out of the ordinary. Until two days before arrival I received an email from Emile the GM asking if I needed anything and if... More

Arrived late, so missed the happy hour" in the clb, but it is open 24 and refreshments are always available. The on site restaurant served very good food(I loved the salmon) and wine with curteous and friendly service. The suite was comfortable, clean and quiet. I left the next morning refreshed after a quite good breakfast in the club. Definetly... More

My company puts me at is hotel all the time. Lets start with the really good things. The people I've interacted with were all very helpful and polite. The rooms are clean and the gym is decent. They have a nice bar area and a small restaurant. The food is priced as you would expect for a hotel but on... More

Took mother to DC for the weekend to see the Cherry Blossoms, visit the MLK memorial and have her grandson come visit us while we were there. Although we flew into Washington National Airport, I wanted to stay overnight near Baltimore, so we could fly out of it. Did a priceline bid and after two attempts the Sheraton BWI responded.... More

I stayed here on business trip this time and the rooms are reasonably comfortable. The service at the hotel restaurant 'the Old Line Grill Services' was very good. Shilpa, Blanca and other folks at the restaurant have been very attentive and they would know what I like for the breakfast and keep it ready without me requesting for it. Shilpa... More

Stayed here many times. Recent events have me reconsidering future stays. I'm a Platinum member so this reflects my experience relative to other Starwod properties. 1) the club lounge had minimal food/drinks it was a Wednesday so expected better, 2) room lacked basic amenities (likely since was on dog floor and not in club level as normal), 3) charged $25... More

Our recent visit was the night before a flight and we expected a low-end hotel near an airport. We were nicely surprised by the kind staff, high-quality dining experience, great food and dynamite room. Our shuttle to and from the airport was ideal. This was the perfect start and end to our vacation...so much so that we will return every... More

Emile, Mila, and Diane took great care of us for my Birthday dinner. The BBQ beef tips are fork tender and the crab cakes live up to their "best in town" promise. The mudslide cheesecake and creme brûlée with fresh coffee were a delicious end to our lovely dinner. The staff couldn't have been more helpful and pleasant. We'll be... More

Was disappointed on my recent visit, as this was a great higher end property where I’ve stayed in the past. Don't know if they're preparing to sell, or not investing in the property, but whatever reason it shows in the lack of cleanliness. I had to take pictures because I couldn’t believe they would let the property decline so rapidly.... More