The room was very nice the the lobby staff was friendly. We tried the restaurant in the lobby for breakfast and it wasn't anything to write home about, especially for the price. The restaurant staff was also friendly. The beds were great but the lighting in the bathroom was dim, or maybe it was meant to be understated. Although the... more

I love this place. Service....Rooms...Food...Bar....EVERYTHING. There is not one flaw. more

This is a brand new Wesitn hotel and it shows. Great lobby and restaurant area. Location location location. You can get to downtown Baltimore in less than 12 minutes from there and it is next door to the BWI Airport. Great rooms with great furniture. I will go there again if I stay in the Baltimore area! more

My teenage daughters and I just returned from an East Coast college trip where we stayed at the Westin BWI as our home base for Johns Hopkins and the Washington, D.C. colleges. The staff of the hotel was wonderful. We arrived very early in the morning and they checked us into our room without any hassle. They also were very... more

We were overcharged for drinks. Not only we we charged for drinks we did not consume, my card was charged twice. The restaurant charged once for the drinks, then the hotel charged for them again. We stayed the night of 3-28-09 and as of 4-10-09 we have yet to be refunded our money. The assistant g.m. keeps saying it takes... more

I stayed at this Westin on business in September 2008, and returned for a conference November 2008. This hotel is incredible everywhere you look. For the first visit, I was feeling a some stress and anxiety from work when I arrived, but as soon as I walked in the door to the ambience and fresh air by the lobby fountain,... more

The hotel rooms were clean, warm. The room service was beyond speedy. Everyone was pleasant. Even at 3am when i need cold medicine they went out their way to make their guest (me) happy. more

I travel to Baltimore twice a month and this is my preferred hotel. The hotel is well located, though the area has a limited number of options in term of food and entertainment. The hotel is clean, the rooms are well appointed with comfortable beds (though they all have the allergy intensive down pillows that seem to prevent in hotels... more

Just returning from staying the night for a conference at the Westin in BWI. Very nicely appointed hotel, and the food a "luminous" was high end both in quality and price. An Ecco Domani pinot grigio bottle was $30. Room has very soft bed, flat panel tv, and the bath had low voltage lighting. Would come back and stay again... more