The hotel was neat, clean and well-managed. We had no problems with check-in, the staff was knowledgeable and accomodating and always made me feel like I was their #1 priority. more

I just recently took my family for a little trip to the Baltimore, Annapolis area. I looked for four things. 1. Proximenty to local highways. 2. Proximenty to local attractions 3. Price and reputation 4. What ammenite's does the hotel have to offer it's guests. The hyatt was right near the Baltimore-Washington parkway. The city of baltimore is a short... more

[Note to Priceline & other third-party guests] Like everyone else, 3rd-party customers read reviews and arrive with expectations; high attentiveness to guest needs is what distinguishes one 2-3 star from others. Third-party prices fill rooms, and provide the business with opportunities to sell services and win future customers. My advice to Priceline customers: pay attention to reviews, articulate your needs... more

We stayed hear for one night prior to our 7am flight out of BWI. The hotel is very clean, quiet, and seems new even if it isn't. We used a park and fly package so we were able to leave our car in there fairly secure parking lot (it is near a lot of federal buildings so the Police regularly... more

After an exhausting day, I was welcomed and immediately taken care of. The front staff was curteous, even with a late check-in. The rooms were clean and the 42" flat screen certainly helped me relax. I will stay there again. more

I travel quite a bit for business as well as pleasure, so I'm used to the occasional mix-up or substandard hotel conditions. That said--this hotel has, by FAR, provided me with the single worst, most unsanitary hotel stay that I have EVER experienced. My reservation was lost. When I provided my reservation number and the name of the person who... more

Wonderful rooms with very comfortable beds, wrap around sofa and 42 inch HD TV. Guest service personnel are hit or miss. Very slow wifi access during the evenings. more

Wonderful Hotel. Clean room, comfortable bed, Large flat screen TV, good lighting, nice decor, shuttle to/from airport, good rate. Very friendly and helpful staff. Ruby Tuesday within walking distance. Would stay there again. more

We stayed here at the end of February because we had some business in DC as well as a wedding in Maryland. We had a large room that was clean (except it looked like no one ever cleaned behind the bathroom door). The beds were comfortable and the shower was nice and hot with good pressure. The rooms were very... more