I have resided at the Extended Stay America - Baltimore - Timonium for the past half year and their service has been nothing short of excellent. The management team of Michael Cox and Jennifer Smith have always been there to meet my needs and the room that I live in is equipped with everything I needed. It's very convenient to... More

Extended Stay was convenient. Unfortunately,I do not wish to stay again. The rooms was a typical with furnishings. Plus was the mini kitchenette(someone staying for a long period). The staff was arrogant and hassling. I have stayed at many 5 and 4 star venues. Never had to converse back and forth with an agent about upgrading rooms nor repeated phone... More

Who ever owns this franchise does not understand basic needs of travelers. They charge an excessive $25.00 a night for a pet (most places with better amenities charge $10.00). The walls are thin, you hear everything and the "free" breakfast is stale packaged muffins, coffee and tea. The staff was not knowledgeable when I called, which should have been my... More

I have lived here for 3 months...not My choice. The 'breakfast' is air muffins and coffee water. Walls are almost transparent. .33 % of the laundry works ( on a good day). No lobby. One good thing: you will never be awakened to the sound of a vacuum cleaner-- in 3 months I've never heard one or see one, and... More

This hotel was a nightmare experience. We knew it was a "bare bones" set up, but it was even worse. After we checked in, we noticed there was no hair dryer and the two pillows on the bed were about 1/4" thick. We went to the front desk, and the young man said he was out of pillows and hair... More

The violent storms that hit the East Coast earlier this month knocked our power out foot 5 days. The over 100 degree temps caused us to take refuge with our dog at the Extended Stay America in Timonium. The General Manager, Mike, was absolutely phenomenal while dealing with a complete madhouse due to the number of people that were also... More

I have been here since middle May so i have seen a lot fo the operations of the place i think it is well kept,cleaness,laundry and knowlege of the areas local eating places,malls points of interest staff is very nice and goes out of their way to help any issue you have.They also putting big money into this place to... More

first I must say that the staff was friendly and efficient. All downhill from there. Two rough looking residents hanging around front entrance. Lobby worn and dated and felt weird. Desk closes at 11pm. Hallways narrow and dark. Whole place smells old. Room spacious but worn out and dirty. Stains on furniture, sheets yellowed and did not seem fresh. Pullout... More

This room is so dirty I can't barely stand to be the room. This room hasn't been cleaned thoroughly in years greasy dust, blood on bathroom walls, ants crawling the room, smells like an ashtray, stains on the floor, furniture has food stains. I had low expectations given its an Extended Stay has limited service but basic cleaning should be... More