Metro Points Hotel - Washington North 3* (New Carrollton, MD) - Hotel Reviews

Also Known As:: Four Points New Carrollton; Sheraton New Carrollton; New Carrollton Sheraton; New Carrollton Four Points

Address: 8500 Annapolis Road, New Carrollton, MD 20784 (Formerly Four Points by Sheraton New Carrollton)

Region: United States > Maryland > New Carrollton

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access

Hotel Style:

Ranked #1 of 1 hotels in New Carrollton

Price Range: £

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: The Metro Points Hotel-Washington North, is the ideal full service hotel for individuals or groups looking to visit the Washington, DC Metro area…without having to pay the high rates of Washington, DC. New boutique style public spaces & guest rooms will wow you as you walk in through our front doors. Located about ¼ mile from the New Carrollton METRO station, giving you access to Washington, DC and other DC areas within minutes, without the hassle of the traffic and parking nightmares. Free automobile as well as bus parking on the premises. Our guestrooms at Metro Points Hotel-Washington North feature 32-inch LCD TVs with satellite channels and pay movies, as well as desks with ergonomic chairs. All guest rooms also have safes to accommodate laptops, coffee/tea makers, and wireless high speed internet access is complimentary. The Metro Points Hotel-Washington North is a part of a new development that has a shopping center with a verity of food outlets like IHOP®, Five Guys Burgers®, Starbucks®, and more. Without the worries of high franchise fees from a major hotel chain, the Metro Points Hotel-Washington North is able to offer you low rates and a commitment to focus on the services and quality that you would appreciate. ... more less

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hiker6

Birmingham, Alabama

Top Contributor

74 reviews

20 hotel reviews

Reviews in 33 cities

62 helpful votes

“# 1 of only hotel? Average, bad neighbor hood, police has own parking space?”

Reviewed 14 May 2013 via mobile

Because of reviews I stayed here, when you see #1 in a town, sometimes u have to see if a #2 exists? Before you book, it was clean I can say that, paid $87, honestly don't believe it was worth it. Old furnishings, 1st room was like in a hole , when you looked out window it was a concrete... More

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Dear Guest: Please accept my apologies regarding your stay, this is not the type of service we strive for. We will make sure we take the proper steps to address these issues. I hope you will give us another opportunity to lodge you in the near future. If you decide to stay with us please contact me directly at extension... More

Sina B

Lagos

1 review

1 helpful vote

“"A holiday that cannot be forgotten in a hurry."”

Reviewed 8 May 2013

My wife and I were spoilt silly by sheer hospitality. We had a wonderful stay, my only issue was that we could not be given a hard bed (mattress) so I experienced back pain throughout our stay. In addition, we found that New Carrollton is only 30 minutes away from Pennsylvanian Avenue, Washington DC, taking the Metro Orange Line from... More

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Dear Guest: Thank you for your feedback. We are thrilled to know your stay was very pleasant and comfortable. We will be waiting for your return in the near future. More

TravelonBaltimore_MD

Baltimore, MD

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

“Nice place to stay: clean, great staff. Needs some updating.”

Reviewed 7 May 2013

A great location to D.C. Shuttle to Metro. Staff is great. Two suggestions for them: improve food in restaurant. Breakfast for example is plentiful but tasteless. the hotel is clean and comfortable. It needs updating - carpeting throughout, some furniture. Will definitely stay again.

Thank you so much for your great review. We are very happy your stay was pleasant. Hope to see you again in the near future. More

PrincessBee08

“Amazing hotel with even more amazing prices”

Reviewed 7 May 2013 via mobile

I stay at Metro points all the time. The staff is friendly and I have never had any issues with any of the amenities. The price is always great and the location is even better being 5 minutes from the metro is a plus and plenty of food locations with hotel accommodations are near by as well. If I've ever... More

Dear Guest: We thank you for sharing your great experience during your stay with us. We will share this with all our staff to ensure we continue providing a great customer service. Hope to see you again soon. More

Sharkalark

Pittsburgh, Pennsylvania

53 reviews

9 hotel reviews

Reviews in 22 cities

20 helpful votes

“I won't be staying again.”

Reviewed 4 May 2013

I just recently stayed in this hotel while chaperoning a Middle School trip to D.C. Knowing that it would be housing 150 kids, I knew it wasn't going to be a Ritz. This place made me squirm. My room seemed clean enough, but there were a few students who complained of stained and ripped sheets. There were a few rooms... More

Dear Guest: Thank you for your feedback. We will make sure the proper departments take immediate action regarding the isolated issues you and the group encountered during their stay. Hope you can give us another opportunity to show you the type of service we provide and believe in. Thank you for staying with us. More

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Tamika P

Upper Marlboro, Maryland

2 reviews

Reviews in 2 cities

“Excellent Service”

Reviewed 24 April 2013

For a last minute change of hotel Mr. Marcus understood everything and was very helpful in helping me out. Mr. Marcus went an extra yard in trying to make sure we were taking care of and comfortable because of our last minute situation. My fiancée and our children had to stay there and we really enjoyed ourselves. Our room was... More

Dear Guest: Thank you for such a great and honest review about our hotel and specially about our associate Marcus. This is the type of service we strive for. We hope you can recommend our hotel to others so they can have the same great experience like you. Hope to see you again soon. More

Narria F

Bayonne

“Wonderful Hotel”

Reviewed 22 April 2013

Review collected in partnership with Easytobook.com

TahruhB

3 reviews

7 helpful votes

“It's not that bad...”

Reviewed 20 April 2013

I stayed at the metro points hotel for a day trip to visit UDC's speech-language pathology program. Before arriving at the hotel, I read the many bad reviews and contemplated cancelling my reservation. I am SO glad I did not cancel! I can agree with certain aspects of the bad reviews like: -stained carpets -lumpy floor (squeaky hard wood too)... More

Dear Guest: We are extremely happy with your detailed feedback, we are proud of the quality service we provide to all our loyal and valuable guests. We will appreciate your recommendations to others. Hope we can serve you many times in the near future. More

Squirrel331

Memphis, Tennessee

Senior Contributor

30 reviews

Reviews in 9 cities

5 helpful votes

“Great hotel for DC, perfect location and well priced”

Reviewed 14 April 2013

The hotel is an ex Sheraton four points but even if it is not anymore, the level of service and quality are great. The hotel is conveniently located outside DC at 20min by Metrorail from the capital (terminus New Carrollton stop) on the orange line. It is accessible right at the exit of 495 highway. The hotel offers a complimentary... More

We are very happy your stay was very pleasant. We thank you for sharing your honest and candid comments. This will be shared with our staff so they can keep on providing great quality service to all our valuable guests. Hope we can see you again soon. More

chinamom62

Contributor

19 reviews

12 hotel reviews

Reviews in 13 cities

11 helpful votes

“UNIMPRESSIVE”

Reviewed 13 April 2013

I had a last-minute trip to New Carrollton and had little time to book a hotel for 1 night. The photos of the hotel seemed nice enough and the free full breakfast was a plus. I arrived @ appx. 1:30pm but knew checkin was at 3pm. There was no spare room even to get dressed to attend a wake. I... More

Thank you so much for your feedback. We always welcome all our guests comments and suggestions to provide a better service everyday. We hope to see you again soon. More

1-10 of 202 reviews

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Metro Points Hotel - Washington North Reviews, New Carrollton

Metro Points Hotel - Washington North

202 reviews from our community

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