My husband and I spent a Friday and Saturday night in February. The rooms were very bare bones. One bed was obviously "taller" than the other. One mattress was warped. The other queen bed looked better, but was not very comfortable. The bed linens were thin. The bedspread looked well worn. There was a small table in the "kitchenette" area...
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stayed 11/24/2011 & 11/25/2011 worst thanksgiving ever got bed bugs and kids missed week of school
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Not a fan of ocean city, but this hotel is a good place for sure during the winter, when the pool & ice skating are the attraction! The rooms are decent and the price couldn't be beat!
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Although my family stayed a couple years ago, I'm not sure it has changed. The rooms are ok, but some of them are by a stinky dumpster, and NO ONE wants to smell that! The "restaurants" are probably better suited for a mall down in frederick. Although the prices might be good and it's right on the beach, it's not...
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Were sorry to hear your experience was less than pleasant. If you had let the front desk know your dissatisfaction with your room location we could have worked on moving you into something more comfortable. The dumpsters are in fact across the street and we do apologize, but we thought you would have enjoyed the ocean view which you wouldn't...
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I have going to the Carousel 40 years (except for a few years before the current mangement
took over). Once they took the helm they put the ship on the right tack. Slowly but surely
they have improved the hotel with large flat screen tv,new granit vanities in both the bathrooms
and the kitchenetts . They have put in place...
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Thanks for the great review! We too hate to see the "one dot reviews", we work very hard to make sure our guest experience is the best it can be and its a shame when bad reviews can discredit our good reputation. Carousel has gone under new ownership as of a decade ago and it has come leaps and bounds...
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My family and I absolutely love staying at the Carousel in OC! This hotel has everything you could possibly want or need right at your finger tips! We have stayed in both the condos and the ocean front rooms and have yet to be disappointed with either. The kids love it and ask to go again as soon as we...
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Thank you so much for the stellar review! We pride ourselves on being a great Oceanfront Resort. Every year we add new features to the hotel and amenities. We are constantly working to make your vacation special and it means a lot when we are recognized for that! We cant wait to see you on your next Ocean City family...
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I love staying at the Carousel in Ocean CIty. It is my hotel of choice when I visit the Ocean. My sister lives in OC so I visit several times a year. Everyone at the hotel is so friendly and helpful. The place itself is clean, appealing and has activities for all ages. There is so much to do at...
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Nancy, thank you so much for your lovely review! We are so glad you could join us for the holidays and all we had to offer. You will notice a few exciting changes around the hotel next time you show up! If you book through our website you can receive some free skating passes under the "vacation extras" page. Just...
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Our family of 4 plus my Mom and Dad enjoyed ourselves at the Carousel for New Year's Eve 2011-2012. We were somewhat concerned after reading some of the reviews but found none of the issues that other reviewers had remarked upon. Our check in was simple and easy and were given the keys to room 448. My parents had room...
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Thanks for the review! We had a record breaking turnout for this years holiday events. Thank you so much for being a part of the festivities! Its refreshing to have so much excitement, especially in the winter season. Ocean City truly is turning into a year round resort destination, and we are elated to be a part of the action!...
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We stayed at the Carousel again from Tuesday Nov 22, 2011 to Monday Nov 28, 2011 although we had planned & did check out very late Sunday night instead of staying until Mon morning since the hubby had to be back at work Mon morning. We had the same room as our first stay 444 & again found the room...
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Reviewed 1 April 2011
Thanks so much for the great review, we cant wait to see you again! We have been upgrading a lot of our rooms with new furniture, flat screen LCD TV's and fresh paint. We cant wait to show it all off this upcoming season.
Next time you want to make a reservation, make it online and sign up for all...
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I had a terrible visit at the Carousel Hotel. I checked in on 11/11/11 woke up the next morning to blood on sheets and bedbug crawling in bed. Bug crawling in the ceiling. Ths was a bus trip. I did not picked the hotel. Management would not provide refund and refuse to provide any type of assistance in resolving my...
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We apologize on behalf of the entire Carousel staff and management but can assure you that this isolated incident is in no way related to the sanitation of our establishment. Bed bugs are most commonly transferred by people in their clothing and are an unavoidable problem for every and all hotels. This is not a cleanliness issue on behalf of...
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291 Reviews
