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Red Roof Inn Washington DC-Rockville

2.0 of 5
16001 Shady Grove Road, Rockville, MD 20850
Hotel amenities
Red Roof Inn Washington DC-Rockville
Ranked #8 of 15 hotels in Rockville
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103 reviews from our community

    Trip type
Traveller rating
    33
    23
    19
    18
    10
Date Rating
worcester MA
1 review
5 of 5 stars Reviewed 12 May 2013

We stayed there for a full week. It was kept very clean and pleasant. Even the sidewalk outside our room were electronically cleaned. Everyone was nice, but one person stood out from the rest as being above and beyond friendly and helpful. Her name is KELLIE. She was extremely friendly with a sweet voice and smile. She made one feel... More

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Beaver, Pennsylvania
1 review
4 of 5 stars Reviewed 11 May 2013

My husband and I chose this hotel because the price was reasonable and it was close to the Metro since we were going into Washington DC the next day. We were greeted at the front desk by Kellie and we both agreed that every hotel should have a Kellie! She was so personable and helpful with everything. We weren't sure... More

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Pittsburgh, Pa.
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 6 May 2013

The room was basic but clean and comfortable. The location was perfect for our activities around suburban Maryland, and offered easy access to DC via subway or car. Indian restaurant down the street, Miranda, is excellent.

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Lexington Park, Maryland
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 29 April 2013

I had stayed at this Red Roof Inn previously, so I was pleasantly surprised to see the entire facility has been refurbished. It's much neater, cleaner, and more modern looking than ever before. The staff was also friendly and efficient. It was also one of the least expensive places to stay in the DC area, and was close to where... More

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Williamsburg, Virginia
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 28 April 2013

This Red Roof was perhaps the cleanest one that I have used. And I stay at a LOT of Red Roofs. The exterior of the buildings was park like and hidden from the road by woods. There were nice grass buffers between buildings with trees planted. Neighboring buildings were nicely hidden by woods. It is obvious that the management takes... More

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Bethesda, Maryland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 22 April 2013

My parents came to visit me in Washington, DC recently. As my apartment isn't suited for guests, we all stayed in this particular Red Roof Inn. Upon first glance, the hotel room seemed clean. Unfortunately, the next few days showed that initial assessment to be false. The housekeeper did not clean the floor, toilet, or sink during the entire stay.... More

Was this review helpful? Yes 2
South Bend, Indiana, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 14 April 2013

We stayed here for a week over Spring Break and it was fine to go back just to sleep at night. We thought the rooms were very small, although they are decorated nicely and were clean. Our big issue was the fact they only leave two towels in the room everyday (there were 4 of us staying there) and only... More

Was this review helpful? Yes 1
RedRoofInnRockville, General Manager at Red Roof Inn Washington DC-Rockville, responded to this review
16 April 2013

Thank you taking time to write a review-your comments help us to improve our service. We are retraining our team members on the importance of being proactive. Example, ask at checkin " how many people" , leave a note for housekeeping daily-we clearly did not make that happen for you. Thanks for being patient with our team-hope you will give... More

Grand Ledge, Michigan
1 review
4 of 5 stars Reviewed 11 April 2013

We stayed in two different locations on this trip. Nice to see that both Red Roofs have spent some money on redecorating & cleaning. The Rockville location was really in need of the re-do. Also, Kellie at that inn, was her usual great help. She really does a good job of meeting & greeting. She goes out of her way... More

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RedRoofInnRockville, General Manager at Red Roof Inn Washington DC-Rockville, responded to this review
16 April 2013

Kellie is an asset to our team, and we really do appreciate all that she does-great to hear that you like the new rooms, we are proud of the new product and are willing to do our best to keep it appealing to our awesome guest. Thanks for choosing us, and we know we will see you soon! Shirley Jordan/... More

Kutztown
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 11 April 2013

I can't get over how friendly and helpful the front desk staff was. Thanks to all of you. The room was clean, and the bed was comfortable. My complaints are minor. There are other motels in the same area in which I have stayed that you can book for around the same price. Those motels provide a decent breakfast (one... More

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RedRoofInnRockville, General Manager at Red Roof Inn Washington DC-Rockville, responded to this review
16 April 2013

It's always good to hear that our team has hit the mark with providing awesome customer service. We are working on improvements with our shuttle service-your feedback has given us a clear direction..".We need to be more flexible with the hours of operation". Thank you for bringing this to our attention. Shirley Jordan/Claudia Lazo G.M's More

Rockville, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 9 April 2013

The room was clean and comfortable, the staff polite and helpful, all of the rooms are entered from the outside, which I think is less secure than a main entrance, but I had no trouble. I wouldn't have any problem recommending red roof in to family and friends. I also stayed in a red roof near BWI airport and had... More

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RedRoofInnRockville, General Manager at Red Roof Inn Washington DC-Rockville, responded to this review
16 April 2013

It's always good to hear that our team has hit the mark with providing awesome customer service. We are working on improvements with our shuttle service-your feedback has given us a clear direction..".We need to be more flexible with the hours of operation". Thank you for bringing this to our attention. Shirley Jordan/Claudia Lazo G.M's More

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Additional Information about Red Roof Inn Washington DC-Rockville

Also Known As:
Red Roof Hotel
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn
Address: 16001 Shady Grove Road, Rockville, MD 20850
Region: United States > Maryland > Rockville
Amenities:
Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
#6 Business Hotels in Rockville
Price Range: £
Hotel Class:2 star (2*)
Reservation Options:
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Red Roof Inn Washington DC-Rockville
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