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Days Inn Springfield/Chicopee


Days Inn Springfield/Chicopee
450 Memorial Drive, Chicopee, MA 01020
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Traveller Reviews

53% Recommend
3.0 of 5 stars 13 reviews
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All (13)
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[ Date ] [ Rating ]
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2 of 5 stars
Syracuse, NY
19 May 2009 | Trip type: Business, Solo travel

Overall this place is in the early 90's and waiting to be updated. The room smelled horrid, the food was little or nothing for Breakfast, the sheets had hair on them, the comforter had burn holes in it in a Non-Smoking room, the windows don't lock, the A/C filter was full of lint and hair (smelled like mold), the carpets... more

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1 of 5 stars
Pennsylvania
19 May 2009 | Trip type: Business, Solo travel

I checked in, switched to a second room, and checked out within 20 minutes of arriving. I'm not picky when it comes to hotel/motel rooms, but this place is in a complete state of disrepair. Don't believe the 4 or 5 start reviews...they must have stayed at a different Days Inn. This is my first review, and even a 1... more

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2 of 5 stars
Ilion, New York
8 Apr 2009 | Trip type: Business
1/1 found this review helpful

Over the past summer my family and I booked 2 rooms at this establishment. We requested that our rooms were near each other. They were in completely different wings of the property. No big deal. In my mother's room there were big disgusting stains all over the carpet and walls. The floor was uneven and slanting, but it was livable.... more

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1 of 5 stars
New York
30 Mar 2009 | Trip type: Family
1/1 found this review helpful

This place was horrible. The check in was quick, but everything else was just horrible. Am not a picky person, i dont even complain as much as i should, but this place was just terrible. The rooms were so dirty, i had to go to the walmart to buy cleaning supplies to clean it up myself. The sheets seemed clean,... more

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2 of 5 stars
swtrp
2 Nov 2008 | Trip type: Business, Solo travel
0/1 found this review helpful

My overall stay was okay. The afternoon desk clerk, a young lady was exceptionally nice and provided awesome service. She was very courteous and provided me with directions to a lot of local places. When I commented the coffee in the lobby tasted old, She made it priority to make sure I got fresh coffee and when I found out... more

Management response from
HershalBK, Management Company

Dear Guest, Thank you for taking the time to write a review of your stay. We appreciate all feedback and try to address each and every one. I'm sorry to hear that the wireless internet was down during the time of your stay. We have since transitioned to a new internet provider and have invested over $15,000.00 in upgrades. Please...

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2 of 5 stars
Iowa City, Iowa
22 Sep 2008 | Trip type: Family
1/1 found this review helpful

I arrived 2 hours after I had wanted to because I had just broken down on the highway driving alone with my infant daughter. I had no mental energy to spare for any stress, yet I got it. My key card would not open the door to my room, even after two tries to reprogram it. It was very difficult... more

Management response from
HershalBK, Management Company

Dear Guest, I thank you for your time in writing a review of your stay at our hotel. I'm sorry we did not meet your expectations. Please note that non-working electronic locks are currently being replaced. We do our best to enforce no smoking in "non-smoking" rooms but sometimes people smoke in them anyways. We have machines that will neutralize...

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2 of 5 stars
Massachusetts
15 Sep 2008
0/1 found this review helpful

First of all, I wasn't aware that I would have to smell smoke all night long in my "non-smoking" room. The room next door turned out to be a smoking room. When we went to bed, we noticed sheets were on inside-out on both beds, made us think that they're just flipping sheets, then we saw the layer of dust... more

Management response from
HershalBK, Management Company

Dear Guest, I thank you for taking the time to write a review regarding your stay with us. I'm sorry that you were dissappointed. We instruct our front desk staff to switch rooms if guests are not happy with them. I understand that a smoke filled room is bothersome being a non-smoker myself. We are new ownership and have undertaken...

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4 of 5 stars
Colorado
3 Sep 2008 | Trip type: Solo travel

I stayed here for 3 nights. The bed was very comfortable and the room clean. Nice breakfast and very pleasant, helpful staff. I would definitely stay there again. more

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5 of 5 stars
Brookline, MA
17 Aug 2008 | Trip type: Solo travel

This is an older, but refurbished and well-maintained, Days Inn on a busy road near the Mass Pike (exit 5). What distinguishes it from others is that it has a VERY helpful and friendly staff. I was just passing through late in the day when I had car trouble and was forced to stay overnight, and I had my dog... more

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4 of 5 stars
nb.canada
23 Jul 2008 | Trip type: Couples

We stayed at hotel for 2 nights,the hotel was fine,good price.Hotel is on busy memorial highway,noisy.Great for business travel but very difficult if you are going back and forth.The hotel is actually18 miles from six flags park.We booked this hotel under the belief it was close.Our gps said 18 miles.Also google maps says that.The hotel staff knew this as i... more

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Days Inn Springfield/Chicopee Also Known As

Address: 450 Memorial Drive, Chicopee, MA 01020