I've stayed at this hotel many times for business travel and the service has consistently been top notch. The rooms are very clean and updated with new furnishings. Breakfast buffet is pretty good but no major complaints. This is by far one of the best "all suite" business focused hotels I've visited and will happily return again.

I stayed at this hotel for a few nights during a business trip. The value for money is good, the hotel is clean, staff is attentive and friendly. The location close to the highway is convenient if you work in the area or want to go to one of the surrounding areas for dinner.

My 4 year old daughter and I stayed at this Mariott during the February blizzard. The manager and all the employees went above and beyond during the storm. The maintenance employees were outside 24/7 keeping the walkways clear and even cleaned off the customers cars! Talk about great service! The rooms were clean, the breakfast and afternoon cookies were good,... More

Was at this hotel for a day. Location is an issue if you are looking to do anything outside the hotel. But good location if you are here for meetings with companies in the vicinity. With snow all around didn't move out except for meetings. Room is good and big enough. Food is a problem, but is managed by the... More

We had gone originally gone to Cape Cod but get called back home due to an emergency. Awful hotel down there and was glad I got called home. However, our emergency was taken care of quickly so we decided to go to Residence Inn in Franklin. I have stayed here before and they don't disappoint. Room fantastic---nice living area with... More

I don't understand how a hotel on route 495 can have Boston in the name but that is just a quibble. If you are actually in the vicinity of Franklin MA, this is a great base for business. The rooms are large and modern with a full set of the amenities you need to relax or get down to work.... More

A group of around 50 or so of us ladies went here for a women's retreat. The place was pretty clean and staff was pretty friendly as well. I was highly amused to see travel brochures for Whistler, Canada because that is practially 2500 miles away, normally hotels only have local area brochures so this hotel was trying to step... More

Me and my husband decided to celebrate our 8th anniv + finish a business trip together. We found this hotel at the last minute and it was the best last minute decision we have ever made....room was perfect, bed a little small for a queen size but comfortable...the bathroom was simple but really clean!!! ;) the breakfast buffet was amazing!... More

We had to stay here when we were getting some work done to the house. I knew what to expect from a residence inn as stayed in a few before. The accommodations were nice but the staff was amazing. The manager Norbert was a manager that is hands on always helping out and making sure everyone's stay is good. The... More