Excellent experience. Brand new, very clean, excellent staff. Two disappointments. The heating and cooling system is load and we could not figure out how to turn it off. There is no closet, so no place to hang garments.

No bedside lamps. I mean how do you read? Not everyone uses an ipad...yet. As far as I'm concerned there was not enough value for the sky high price. I mean this is in Greenfield MA for pete's sake. But you can't get out of there for less than $160 which I pay for four star hotels. Breakfast? The little... More

Staff was very efficient and friendly! Complimentary breakfast was plentiful. Room was very neat and clean and the jacuzzi in the room was very relaxing at the end of the day! For our purpose, the location was excellent!

The Hampton Inn in Greenfield, MA is very clean, comfortable and well appointed. It is close to some of the area's boarding schools and also near many Western Mass attractions. The staff is very courteous - always greeting Hilton Honors members at check in. Highly recommended!

If you need place to stay you can't go wrong with a Hampton Inn and Suites. It was clean the service was excellent and friendly, and the bedroom was in great shape. The bed is comfortable flat screen TV and free WiFi in the room.

While temporarily delayed due to car troubles, we found ourselves in a need of a place to stay in Greenfield, MA. The Hampton Inn was more than accommodating. The front desk manager Kate Manewich (sp) was extremely helpul and understanding. Would highly recomend this hotel for anyone in need of accommodations in Greenfield, MA. Also very convenient having a 99... More

Was asked to turn down t.v and not use jaccuzi at only 9:15 pm because of noise. Was not even loud and the jaccuzi was the the only purpose of getting a nice room which took me a while to save up for, waste of my money of which i dont have. Besides this is a real nice hotel with... More

I have nothing but compliments for the friendly staff and lady that checked us in was fantastic. Rooms were clean and lobby area was well maintained. If nothing else, I would stay here again with my family just because how friendly the staff were. Dr. Kim

Best hotel you could stay at in the area. Clean very friendly staff. Great breakfast with pretty much anything you want. Rooms could be a little bigger but they make up for everything being updated clean. Big new TV. Plenty of towels and more soap etc than you need. Kids like all the sayings on everything. Pool was big enough... More