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Holiday Inn Express Amherst-Hadley

2.5 of 5
400 Russell Street, Hadley, MA 01035
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Holiday Inn Express Amherst-Hadley
Ranked #3 of 7 hotels in Hadley
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91 reviews from our community

    Trip type
Traveller rating
    26
    33
    22
    5
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Date Rating
Pembroke, Massachusetts, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 May 2013

We were in Amherst for the UMass graduation, a very busy weekend. We had to make reservations last summer. I called to check on early check in as we were arriving before 3pm. I was told to call when we arrived. Minutes later, I received a call from the hotel informing us that we could check in early and that... More

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See 2 more reviews by Thomas N for Hadley
Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review
17 May 2013

Dear Thomas N, Thank you for choosing the Holiday Inn Express and Suites for your graduation weekend. We are so elated to hear that you enjoyed your stay here at the hotel and the front desk was able to get you in for an early arrival. We look forward to seeing you in the future while your in the area... More

Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 20 April 2013

Stayed there a weekend visiting our son at college. The room we had a lovely view over some woods and was quite comfortable. The free internet worked. They had free breakfast with the room that had some issues (eggs made with some mixture), but overall had a good variety -- and you could have a healthy breakfast. There were a... More

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Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review
24 April 2013

Dear Robby71, Thank you for your review on the Holiday Inn Express and Suites in Hadley. We are so happy that you enjoyed the amentities here at the hotel. We are sorry to hear that there was noise in the halls after 10pm. We do have a guest service agent at the desk 24 hours who can assist you with... More

Boston, Massachusetts
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 19 April 2013

visiting colleges in the area and chose this HI Express. This the second HI Express we've stayed in and been impressed with (other being in Playa Del Carmen Mexico). Husband travels quite frequenlty for business and also agreed, HIE has very state of the art rooms, immaculate, newer bedding, furniture, WiFI, etc.. Tons of different pillows (firm, soft). Matress was... More

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Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review
24 April 2013

Dear Ercur, Thank you so much for the kind review. We are so delighted to hear that you enjoyed your stay with us at the Holiday Inn Express and Suites. We look forward to seeing you when you return to this area! More

East Patchogue, New York, United States
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 10 April 2013

Holiday inn isn't our usual hotel chain. We are a family of three visiting extended family, and wanted to stay very close, and not willing to drive 20 or 30 minutes out of town. The second hotel I called had no vacancies, and that clerk suggested this HIE. The queen size suite is 2 rooms that could accommodate 6 (between... More

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Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review
13 April 2013

Dear ChrisP, We were pleased to hear that you stayed with us at the Holiday Inn Express and Suites. Our two queen suites are quite roomy for large families traveling together and we were so glad you enjoyed the space. We are sorry to hear of the inconvenience you had with an item that was left behind. Please contact the... More

Long Island, NY
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 7 April 2013

This hotel was great for our UMass visit since it's practically around the corner. The room was clean, front desk was pleasant and they do have a complimentary breakfast although we only got coffee and a muffin and brought it back to the room. It really was fine for the purpose of a one night stay and even a two... More

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Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review
13 April 2013

Dear Mjsap, Our staff appreciates your positive feedback and kind words. Please come see us again for your next UMass visit! More

Massachusetts
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 April 2013

Convenient location to the school, less than a 5 minute drive. Front desk friendly and helpful. Room clean. Beds need to be updated. Good breakfast to get us started. Room was quiet. Plenty of dining in the area and shopping for students. No street noise.

Was this review helpful? Yes
Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review
13 April 2013

Dear Sox60, Thank you for choosing us to stay with during your recent visit to the Amherst-Hadley area. We are so happy that you enjoyed your stay and the amenities that we offer here at the hotel. We shared your review with the staff and they were so delighted to hear that they could assist you while you were staying... More

Beltsville, Maryland
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 27 March 2013

Building and furnishings are quite new. The rooms and bathrooms are very big with lots of space, especially nice if traveling with a family. Beds are very comfortable. The whole building is maintained very well. Microwave and frig in the room is nice to have. Breakfast is expansive, with many hot items such as pancakes, eggs, meat (either sausage or... More

Was this review helpful? Yes 1
Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review
13 April 2013

Dear Hbavguy, The staff at the Holiday Inn Express would like to thank you for your review and are very pleased that you enjoyed our spacious guest rooms and breakfast items. We look forward to seeing you in the future for your lodging needs while in the Amherst-Hadley area. More

Centurion, South Africa
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 February 2013

This is a standard Holiday Inn Express – no more, no less. Decent rooms, very basic “continental breakfast,” good value for money. Front desk staff were helpful. Good location in the Amherst area, but you’ll need a car to get to town or to any restaurants other than fast-food places.

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Stephanie C, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review
7 February 2013

Dear Phil C, Thank you for sharing your experience with us. We are always happy to hear from our guests. We are delighted to share that since your stay in April 2012, we have renovated our public spaces and guest rooms. There is now new carpeting, chairs, sofas and much more in our rooms and public spaces. Our continental deluxe... More

Greensboro, North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 24 January 2013

This was a visit to the UMass campus to reconnect with old friends. This hotel isn't far from the campus but will require a car as it is too far to walk. the only restaurants within walking distance are of the fast food variety. the room were convenient suite styled rooms. the hotel was fairly noisy as many staying were... More

Was this review helpful? Yes 1
Stephanie C, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review
12 February 2013

Dear JimKal, Your willingness to share your recent experience here at the Holiday Inn Express & Suites is genuinely appreciated. We are so happy to hear that you enjoyed your suite and the renovations we just completed on the hotel. We sincerely apologize for the noise level you encountered during your stay with us. You can always alert the front... More

Saint Louis, Missouri
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 29 November 2012

This was your standard Holiday Inn Express. They warned me there was renovation work going on - even calling ahead to let me know -though they said it should not affect my stay. It didn't. What did affect my stay was the air conditioning system. There was only one room temperature-"too hot." But even more frustrating was the internet which... More

Was this review helpful? Yes
Stephanie C, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review
11 December 2012

Dear Tripp F, Thank you for sharing your experience at our hotel. We appreciate your feedback. We are deeply sorry that the heating/AC unit and internet quality inconvenienced your stay. Your comfort and experience is our top priority and we want to know how to make it better for any future stays with us. Thankfully, your comments have prompted us... More

 
 
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Additional Information about Holiday Inn Express Amherst-Hadley

Also Known As:
Holiday Inn Express Amherst-Hadley Hotel Hadley
Holiday Inn Express Amherst-Hadley Hotel
Holiday Inn Express Hadley
Holiday Inn Hadley
Hadley Holiday Inn
Address: 400 Russell Street, Hadley, MA 01035
Phone Number:
Region: United States > Massachusetts > Hadley
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Hadley
Price Range: ££
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Amherst/Hadley, is located in the Pioneer Valley, conveniently situated near Amherst, Hampshire, Mount Holyoke, Smith College, and the University of Massachusetts. Our 100 rooms include a business class floor and 22 suites. Enjoy complimentary, deluxe 'Smart Start' breakfast, including hot items; wireless high-speed Internet; and use of our indoor pool and fitness room. Explore all our area has to offer and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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