We stayed at the Holiday Inn in Holyoke, Ma on October of 08, we were on a 1 night excusion for a family event, thought we'd pay a little extra and have a nice night. We paid 168.00 for the room including breakfast in the morning. Hotel outside appearance was great, our room had a kingsize bed, with white linen,... more

We booked this hotel via Priceline.co.uk and paid £26 (high $40s) per night. Location: the location is convenient as it's close to a huge mall and there are also several restaurants and fast food joints down the road (turn left when you leave the parking lot). Check-in: fast and friendly. Room: the room was reasonably large and was nicely appointed.... more

While I've stayed in worse places, this was certainly not the best. We booked through Priceline and this was classed as (I think) a 4-star hotel. While it may have *technically* met their four-star requirements, it was definitely borderline. (Does having a Friendly's attached to the lobby count as a 4-star dining experience? You decide.) The room was decent, but... more

SUMMARY - I booked this hotel via priceline for a VERY low rate, I honestly didn't think any hotel would bite on the figure I put in. Admittedly, once it was booked, reading some of the previous reviews made me a little nervous, but everything turned out ok. It was clear that the hotel had recently been renovated, yet the... more

This hotel has recently been updated. Nice new clean bedspreads, clean rooms, friendly desk staff, and fairly comfortable beds. Convenient location right next to the interstate, close to a very large mall, and has a restaurant attached. Free internet access in the rooms was nice for business travel. more

Could use a good cleaning. This is probably the dirtiest and most run down Holiday Inn that I have ever stayed at. The pool was even disgusting!! The customer service at the front desk was the only good thing about the whole place. The Friendlys was convenient and kids eat for free. One strange experience was on the second morning... more

We stayed 2 nights. We got the hotel on priceline bidding for a 3 star hotel. This hotel was very clean and neat. We had a king non smoking. Staff was very friendly. The pool and exercise room were decent. It was nice that there is a Friendly's Ice Cream shop attahced. The Holyoke Mall less than 1 mile away... more

What a disaster! We stayed one night in March 2008 on a trip through New England, and I can't remember a worse experience. The hotel is old, dirty and the rooms are badly in need of refurbishment. The front desk staff is not friendly, and noise from the hallways kept us up most of the night. Overall a bad experience. more

This is a simple, but nice hotel. This area is not known for many above average hotels, but this one is nice. My favorite features are the proximity to the local mall and Cracker Barrel (good comfort food) and the adjoining Friendly's restaurant. The indoor pool is also a nice feature. It is an older pool, but great for the... more