OK, I've read the previous reviews and I beg to disagree. We have stayed at the Heritage House twice now, and believe me I would not have gone back if it was that bad! We first visited New England and the Cape back in 2004, and stayed at the Cape Codder which is too far out of town and weren't... more

As a tour leader, we have stayed in hotels from 3-5 stars around the world. The helpful, friendly staff at the Heritage House now rank in the top 5 of best hotel staff experiences. They greeted us upon arrival and offered transportation for those in need, all room changed were accommodated promptly and with satisfaction, special requests were always honored... more

Location is great, right on the main street. Rooms were not great, they smelled quite musty and a lot of noise from the buses that seem to use the car park a lot. Some rooms have balconies but some dont so be careful when booking. Also some of the rooms are in a separate building like a motel at back... more

The problems began when I tried to book the room. It took 3 phone calls for the receptionist to have the time to take my reservation, and this involved her calling me back... twice. I booked as part of a wedding party deal and confirmed the $99 rate over the phone. When I checked in, I was in a rush... more

I never feel compelled to write bad reviews. Usually, I'm pretty laid back about accomodations, but the Heritage House was a disappointing and frustrating experience from start to finish. I stayed here only because I had a discounted rate (a friend was getting married in the area and they worked out a deal with the owner) so I had no... more

While this is def. a motel as far as aesthetics and no frills, it's location is ideal so for what you pay you can't get much better. For the location, its very inexpsensive, and the rooms are clean even though it feels very much like a motel. The staff are friendly (will let you store your luggage) and there is... more

whilst this hotel has a great location, it is extremely shabby and dirty. Would not recommend staying here. more

The location of this hotel is the only good thing about it. My room smelled musty and damp. There were damp patches in several places on the wall outside the bathroom. Also the wall paper was peeling outside the bathroom and where this had occurred previously someone had stapled it back in place. When I arrived there had been a... more

And that is saying something. I can't understand why the other reviews even give it three stars. It smelled musty, the beds were hard and uncomfortable and the lobby feels like the rental counter at avis. It was clean, but that's about the only positive thing i can say. We stayed here to make an early ferry to Nantucket. In... more