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Best Western Royal Plaza Hotel & Trade Center

181 Boston Post Road West Marlborough, MA 01752
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Modern Hotel located in business district off I-495, at Route 20, 10 miles from Worcester Airport & 30 miles west of Boston.
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant No Room Service Swimming Pool
Check Rates and Availability: £82 $139 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 2.5 of 5 stars Based on 15 traveller reviews
  • What to Expect:
    • 3 based on 13 reviews Rooms
    • 3 based on 12 reviews Service
    • 3 based on 13 reviews Value
    • 3.5 based on 13 reviews Cleanliness
    • 4 based on 1 review Pool

Reviews of Best Western Royal Plaza Hotel & Trade Center

( 1-10 of 15 )
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2 of 5 stars
Minden, Nevada
5 Aug 2008

Good location in Marlborough, but owners not putting any money in it's upkeep. We reserved a room over a year in advance for two queen beds. When we arrived ,the person at the front desk told us our room was "under construction", and that we would have to take a room with two double beds. I asked why was "only... more

9 Jun 2008

My office in Marlborough booked rooms for me and my family, at their 94.00 plus tax rate when I was being relocated from our UK office to our USA office. I stayed 16 days at the hotel while my wife and I searched for a home for us to live in for the next 10 years. I want to say... more

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1 of 5 stars
NY, NY
21 Apr 2008

I have just returned from a weekend stay at this property, and I can say that I ever decide to return to Marlboro for any reason, The Best Western will not be on my list of of hotel choices. I found the front desk staff to be very condescending. They acted like they were doing us a favor each time... more

18 Mar 2008

We stayed at this hotel with our hockey team for 4 nights. The staff made us feel like we were disturbing them every time we asked anything. They were not very helpful. Four of the rooms had ladybug infestations. Three rooms were not cleaned by staff. We ended up checking out one night early and staying down the road. more

21 Feb 2008
1/1 found this review helpful

i stayed here for 3 nights on business and required some very minor audio/visual equipment and the projector the hotel rented me crapped out twice,when i went to the front desk to tell them the problem the front desk staff showed no urgency whatsoever. when the "av tech" finally decided to lumber down to the con. room he acted like... more

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5 of 5 stars
Massachusetts
8 Feb 2007
2/4 found this review helpful

Great experience. Rooms were large, clean and well maintained. Restaurant food was very good. The hotel was easy to find and was a very good value for the rate that we paid. more

29 Dec 2006
2/3 found this review helpful

We stayed in this hotel as part of a package in October. The first thing I noticed was the stuffiness and the terrible stale heat of the upstairs common areas. Our non smoking room was covered in cigarette ash in the area beside the window, four days later and the ash was still there. One of our bedside lamps was... more

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3 of 5 stars
Blackrock
28 Oct 2006
3/3 found this review helpful

We spent 4 nights here as part of a packaged tour of New England in the Fall anf found it to be adequate but nothing out of the ordinary. The rooms were a reasonable size and we had plenty of hot water in a good shower. Breakfasts were an endurance test and we had to queue every morning for a... more

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3 of 5 stars
Mystic, CT
28 Oct 2006
2/3 found this review helpful

Stayed here coming out of Boston to attend a biz conference at the hotel. Very easy to get to, directions on web site were perfect. Easy parking. Food during conference was very good. Room was just OK. While clean it could certainly use some updating. Temperature control impossible to figure out. Wi-fi worked well. Lots of construction going on @... more

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3 of 5 stars
Darmstadt, Germanyq
15 Aug 2006
4/4 found this review helpful

I've stayed in the Royal Plaza hotel for a business trip. For that purpose, it was ok - the rooms are quite large and comfy, although the furniture is a bit old-fashioned. Rooms have been clean and this is what counts most! The breakfast buffet was good, but without any (positive and negative) surprises. But I would not recommend taking... more

Reviews of Best Western Royal Plaza Hotel & Trade Center

( 1-10 of 15 )
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Address: 181 Boston Post Road West, Marlborough, MA 01752