The first night we stayed 2 North Adams police cruisers paid a visit to an adjacent room. Never did find out details for the visit, but complaints from an unsatisfied customer would be a good guess. The second day there we returned to the room to find: overflowing wastebaskets, unmade beds, unvacuumed floor, dirty towels only. I was able to... More

The owner of this motel will cheat you any way he can. We paid for two nights and wanted clean towels the second night. Not motel policy!! How cheap can you get? No maid service, no drinking cups, insufficient light ... We can only echo others' sentiments.

The other reviews are spot on. I'll tell you the punchline upfront: Didn't stay there even though the room was prepaid.. Here's the color commentary: The bad feeling started the minute I drove into the empty parking lot--it's high season in the Berkshires. After calling the telephone number of the remote owner, being told there was no reservation (if only... More

I have traveled all over the country and have stayed at many places around the world. This place is the WORST! It is absolutely disgusting. The owner is this guy who answer an out of state phone number left on the front desk, doesn't give his name, is incredibly unpleasant and is completely unwilling to see reason about the filth... More

I travel extensively up and down the east coast and through the midwest and this is among the worst places I've stayed in over 4 years. Rooms are very poorly lighted. They are lacking in amenities. They Don't even have ice on the premises. You have to go to a grocery store and buy a bag of ice if you... More

If we had the possibility to read the other reviews in advance, we would not have stayed here - because a lot of other hotels/motels had no vacancy we spent 90$ for the room in the Redwood - it's the worst motel we ever stayed - dirty, old, unfriendly reservation-agent....all the other bad reviews are true! Do not stay in... More

The only good things I can say about this place is that our experience was almost funny-- and we didn't stay here. My husband and I hadn't been able to check TripAdvisor before deciding to go to Williamstown, MA. When we got close, we'd been driving all day, we were tired, it was getting dark, and we stopped at the... More

My son and I were camping and backpacking. We didn't require much from a motel. However, the Redwood motel was expensive and dirty. The toilet seat was covered in dried urine and there was a bad smell in the room. There was no shampoo, no coffee maker or ice bucket or cups. I therefore, could not trust the sanitary of... More

This motel is way past its prime. There were so many things I didn't like about this motel that I can't list them all. I will list a few: the queen sized bed was really a double and it sagged in the middle. The only outlet that worked was in the bathroom. There was no wastebasket and only one light.... More