Hotel needs some work, but overall we had a good time. Reasonable prices, at least for the summer (considering their proximity to Mass Moca and the Williamstown Theater Festival.) Also the people who work there were just friendly, honest people. No forced smiles! Would recommend if you're in North Adams. more

Every year my wife and I take a trip to the Berkshires so we can enjoy the leaves changing and every year we try to stay somewhere new (location as well as the hotel/motel/b&b) but I already know that we are going to be heading back to North Adams next year. Although the town of North Adams does look a... more

I stayed here one night - it was a nightmare - the room was shabby - the air conditioner was loud and blew directly on the beds...I also ended up with a case of SCABIES!!! Also, I tried to have breakfast in the morning and they served me cold nuked oatmeal after I waited 30 minutes for it!!! I will... more

The windows are sealed due to a North Adams ordinance. The air inside the room is stale and just recirculates all of the polish, etc. used in there.The air conditioner is VERY noisy as it goes on and off. Fan is insufficient (blows into the curtains) Glasses are plastic as in third rate motels. The staff was very cooperative in... more

I stayed at the Holiday Inn to visit Mass. college of liberal arts. When I got there i was greeted by a very frendly from desk representitive. He was able to answer all of my questions about the area and directed me to the location of the college. My room at the hotel over looked the town, which at night... more

We stayed at the Holiday Inn in North Adams for two nights. We ate in the restaurant twice. First for dinner. We walked in around 7:30. There were about 4 full tables in a restaurant of about 25. We were seated pretty quickly. Then it took about 15 minutes for a waitress to come over to ask for our drink... more

Stayed here for one night with my husband and two teenagers on a college visit. Front desk was very helpful when we asked for restaurant recommendations. Hotel is a bit worn and it seems partially rented out to offices. Our room had been renovated, but as part of the renovation they removed the sink outside the bathroom so there is... more

We went to North Adams to visit Mass MOCA and a few other sights. We're not B&B people, so this and Porches were the only reall choices, and this is the only full-service hotel, so we stayed here. We got there reasonably early in the day - the first room they offered us was behind the elevator, and not only... more

At the price we paid we didn't expect luxury - and we weren't disappointed. The hotel is looking extremely tired and has a definite air about it - ranging from stale cooking oil in the reception area to dusty and musty in the hallways and rooms. Our room was certainly well overdue for refurbishment. On the up side the staff... more