I bounce around from hotel to hotel during my periodic trips to this area. Hotels are typically not very budget friendly in this area and are consistently average. The Holiday Inn (Priority Club) reservation system obviously has some quirks that make it difficult to separate reservations when multiple rooms are reserved under one person's name and credit card so that... More

One of the newer holiday inns not far from Gillette stadium as well as many shopping malls and restaurant. Beds were very firm and comfortable and the facilities were in excellent shape. Travel to Boston takes about 45 minutes but rush hour will add at least another 30 minutes.

Just want to thank Holiday Inn Plainville. I have stayed in Holiday Inn hotels for business and pleasure and find them very consistent, but Plainville MA showed me why I depend on them. I had to call several times to adjust my reservation. The response was always friendly and helpful and willing to help in anyway they could. Thanks again... More

I just spent my 1st of 8 weeks here and am very pleased at the quality of this Hotel!!! The woman at the counter was extremely helpful and eager to please! I don't know her name but I will be sure to find it out when I return Sunday night. The complimentary breakfast is delicious! This coming from someone who... More

The staff was very friendly and the check-in/check-out process was very smooth. The common area on the ground floor was comfortable and inviting. The quality of the complimentary breakfast items was adequate at best. The guest room furnishings and cleanliness were good. Easy access to 495 and nearby shops and restaurants.

In an area where you only have two places to go, the Patriot Place and the Wrentham Outlets this hotel is an ideal stay. I was there for a Patriots game at Gillette Stadium and the location is on a 10 minute drive and the outlet is even closer. The hotel is confy and clean, although if found stains on... More

My family and I stayed here for one night. I booked through hotels.com requesting three king sized rooms and received 2 king and 1 double but my sister did not want to ask the desk if they could make a change. The lobby area is very inviting. Ample space to enjoy breakfast or sit with family. They had a wide... More

I was over charged. When I called to talk about the charge I was told "nothing I can do. Go to our website." Miffed at the response, I contacted customer service. Twice. Customer service said it was the hotels responsiblity. I've worked in the hospitality industry for years. The lack of customer service and professionalism here frightens me. The hotel... More

My sister-in-law, six-year-old niece, and I recently spent three nights (Thursday to Sunday) at this hotel while shopping in the surrounding area. The hotel room was the standard fare that we have come to expect from a Holiday Inn Express - clean, spacious and modern. That said, the first room that we were assigned upon check-in had no working phone,... More