The location and the staff were very pleasing. The couch in the room was horrible to sit in as the front is sloping down. We had to put pillows under the cushions to balance ourselves. The pillows were hard and like oval balls.; we couldn't use them. We had to ask for shampoo and were only supplied plastic bags for... more

We stayed at this hotel for 3 nights. We were immediately made to feel welcome by the very helpful receptionist. The room had all we needed - it would be nice to revisit in the warmer weather to make use of the chairs on the porch and the pool. Great to have breakfast included. Everyone we came into contact with... more

Stayed just 1 night at this hotel (4 adults, 25-58). Went at the end of October so it was very quiet. We had a room in the first building off the highway (1 story) and it did not disappoint. It was very cozy and decent sized. We even opened a windows a little bit to get the cool breeze in.... more

The Best Western is a suprisingly sprawling motel with a few buildings and a few rooms in each one. We were at the top of a hill so we were farthest from the road and had a nice view of the harbor. Checkin was very smooth and we appreciated the helpfulness of the staff. (they came up with good restaurant... more

We spent a weekend in Plymouth, and would definitely recommend this hotel to anyone in town on a short stay. It is right down town and very well equipped in the basic amenities. It is more of a motel than a hotel - most of the rooms are on the ground floor, The office and breakfast room are simple, but... more

This is a really nice hotel with large, clean rooms. Well maintained and everything working ok. We had a warm welcome at the front desk and felt at home immediately. The hotel is situated in a quiet area, and you will either have a pretty long walk or need a car to see the interesting sights of Plymouth. Breakfast is... more

We stayed for one night. Easy walk into the middle of Plymouth - took about 10 minutes to get to the Mayflower and felt perfectly safe walking back at night. Room was very spacious, clean and well appointed. We didn't get the chance to use it, but the pool looked nice enough. Good selection for breakfast, although it was very... more

First let me say that this hotel had literally some of the best hotel staff I've ever encountered. Very, very nice and helpful, making us feel very much at home. It doesn't surprise me that it's so highly rated. I would say that this is a great hotel if you don't mind driving to eat or if you like longer... more

Although I had no real complaints about this hotel, it didn't seem to be great value for money. The room we stayed in was in the part of the hotel that had been a 1950s motor lodge type motel. It was clean and comfortable but the price seemed to be a little steep for this type of motel room. On... more