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Plymouth

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Hilton Garden Inn Plymouth


Hotel class 3.0 of 5
4 Home Depot Drive, Plymouth, MA 02360
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Reviews you can trust

90% Recommend
4.0 of 5 stars 41 reviews
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5 of 5 stars
Metro NYC
8 Dec 2009 | Trip type: Couples

My husband and I stayed at the Hilton Garden Inn during Thanksgiving weekend. The rooms were very clean and comfortable and the staff was wonderful. The woman working the front desk when we checked in on 11/27/09 was incredibly warm and helpful. The location is convenient to shopping, restaurants and the cultural attractions of Plymouth. (A not to miss "attraction"... more

Management response from
Keri FitzGerald, General Manager

Thank you for taking the time to submit your review of our hotel. We are pleased that you enjoyed your stay with us and hope your travel plans bring you back to the Plymouth, Massachusetts area soon. Our hotel is convenient to many historic and local attractions providing our guests with many site seeing options. Again, thank you as we...

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4 of 5 stars
Boston
5 Nov 2009

We used the Hilton Garden Inn in June 2008 for our wedding weekend (new to trip advisor!) We had a very large group of people stay and my only complaint is that our guest booked their rooms very far in advance for our wedding and upon arriving many were turned away because the hotel was booked full. They were told... more

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4 of 5 stars
massachusetts
29 Sep 2009 | Trip type: Couples

We frequently stay at Hilton/Hampton hotels and find them to be a very good value. We've just signed up on TripAdvisor, since we have increased our travel time and felt it only fair to share our experiences, as others have taken the time to do for us. Our stay this time around was very good. We found the front desk... more

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3 of 5 stars
Pennsylvania
19 Sep 2009 | Trip type: Couples

Husband and I stayed only 2 nights but had a pretty decent experience with everything but the extremely noisy air conditioner that kept waking us up in the middle of the night when it kicked on. Other than that, this hotel is clean and staff were very friendly. Breakfast was good and filling. Hotel is also located close to all... more

Management response from
Keri FitzGerald, General Manager, Keri L. FitzGerald

Thank you for taking the time to submit your review regarding your recent stay at the Hilton Garden Inn/Plymouth. I am pleased that you enjoyed your stay and I do apologize that you experienced some noise while in your room. We go to great lengths to insure that our hotel offers each guest a memorable experience that will bring them...

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1 of 5 stars
alice5401
27 Aug 2009 | Trip type: Family

Our trip started off with 3 delayed flights and one over night layover in detroit. As we arrived at the Hilton garden inn In Plymouth it was very late at night. We were greeted by a shaved head lady who was very rude and it seemed like we woke her up from a nap. When we got settled in we... more

Management response from
Keri FitzGerald, General Manager

Thank you for taking the time to submit your review and I would like to again apologize for any inconvenience you experienced during your stay. My entire hotel team is committed to providing our guests with outstanding customer service along with clean and inviting guest rooms every day. On those infrequent times when a guest has a less than outstanding...

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5 of 5 stars
South Wales UK
20 Aug 2009 | Trip type: Couples

We made two stops here. The first being a single night. The second for two nights. Due to prebooking at seniors rates we felt we had very good value. We liked the layout of the room on our first visit. It was spacious with a comfy chair, footstool and business area. The king bed was very comfortable.The time between booking... more

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4 of 5 stars
Toronto
18 Aug 2009 | Trip type: Couples
1
person found this review helpful

Spent three nights here in a king room. Large and comfortable. Separate desk and chair, large chair and ottoman, refrigerator, microwave, coffee maker. Quiet overlooking back of hotel. Breakfast staff went out of their way to accomodate us. Handy to highway and Plymouth. more

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5 of 5 stars
Oost van Rotterdam
16 Aug 2009 | Trip type: Family

We stayed in this hotel for 5 nights. Nice , clean rooms, but just a tiny bit too small when staying with 3 or 4 people. Rest of the hotel is very enjoyable, nice pool, great lobby, overall well kept and very friendly,helpful and courteous staff. If room was a bit bigger and if breakfast was included in +/- 125... more

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4 of 5 stars
Green Bay
27 Jul 2009 | Trip type: Family

We stayed for one night in July at this hotel. The location is handy, but not in the "quaint" area of Plymouth at all. It is convenient to lots of restaurants and service places, though. Front desk staff was efficient, but not overly-friendly. The room was above average with fridge and micro, nice bathroom...the beds and pillows were comfy. A... more

Not Clean!!!
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1 of 5 stars
santa barbara ca
17 Jul 2009 | Trip type: Business

I stay at Hilton Garden Inns an average of 50 nights a year, and I like the simplicity and ease of the whole operation.That is what made me a diamond member of Hiltons frequent stayer program, but this Plymouth version of HGI needs avoiding. The bed they gave me was re-made. Yes RE MADE.... Someone else had slept in it... more

Management response from
Keri FitzGerald, General Manager

Thank you for your recent feedback regarding your experience at our hotel. Please accept our sincere apologies in regards to your room. Our dedicated housekeeping staff takes great pride in providing our guests clean and comfortable rooms every day. Our Executive Housekeeper operates this important area of our hotel with only the highest standards and looks at every detail of...

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Hilton Garden Inn Plymouth Also Known As

  • Hilton Garden Inn
  • Hilton Plymouth
  • Plymouth Hilton Garden Inn
  • Plymouth Hilton
Address: 4 Home Depot Drive, Plymouth, MA 02360