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Holiday Inn Boston Somerville


Hotel class 3.0 of 5
30 Washington Street, Somerville, MA 02143
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Reviews you can trust

80% Recommend
4.0 of 5 stars 59 reviews
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By trip type
All (59)
[ Date ] [ Rating ]
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5 of 5 stars
all over
16 Oct 2009 | Trip type: Family
1/1 found this review helpful

During our family trip to Salem MA my family and I used our priority points to stay here. They booked us a king suite that was huge and beautifully decorated with lots of room for our family of 4. The room was super clean. The staff was was extremely helpful and was willing to go the extra mile to make... more

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5 of 5 stars
philadelphia
9 Oct 2009 | Trip type: Business
1/1 found this review helpful

1. Customer Service here is great - actually its off the heezy. They make you feel good to be there. (This was my fifth stay at this hotel - same quality service everytime!) 2. Accomodations are above average. Good sized rooms, all the standard ammenities, everything is where its supposed to be and a great water pressure for the showers!... more

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5 of 5 stars
toronto ON
17 Sep 2009 | Trip type: Family
2/2 found this review helpful

After researching hotels in Boston and the high $ to stay downtown, I opted for a location just outside the city and am very happy with my selection. This hotel was perfect for our 3 days stay. 10 min. train ride to Boston, T stop within 5 min. walk from hotel, free parking, excellent service at front desk . The... more

Management response from
ihg, Manager

We are glad you enjoyed your stay. Thank you for sharing the detail of the great value the Holiday Inn Boston Somerville provides. We hope to see you again soon!

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4 of 5 stars
Wales
23 Aug 2009 | Trip type: Family
1/1 found this review helpful

Had read a few negative reviews, and was wary of the hotel - but everything was fine. Good location (out of town) but close to the subway - which took about 10 mins to downtown Boston. Very good pool in the hotel, clean and had a lifeguard. The staff of the hotel were very friendly and were very helpful. The... more

Management response from
ihg, General Manager

Thank you for taking the time to post a review of your experience at the Holiday Inn Boston Somerville. I am glad to hear that we exceeded your expecatations. We take your comments regarding the restaurant to heart and will continue to work to make improvements for the benefit of all of our future guests. Thank you again for choosing...

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3 of 5 stars
Ottawa
22 Aug 2009 | Trip type: Family
1/1 found this review helpful

We stayed here for two nights on a 10 day trip to Boston and Cape Cod. This is the best hotel we stayed in of all the ten nights. The location was perfect for the price, within 5-10 minutes of downtown Boston by car. We also used the subway which was very convenient. The rooms were clean and comfortable, with... more

Management response from
ihg, General Manager

Thank you for choosing the Holiday Inn Boston - Somerville has your home away from home while visiting the Boston Area. We appreciate your comments regarding our location and value. In these difficult economic times, we are all looking to get the most for our money. At the Holiday Inn Boston Somerville we are committed to providing an excellent value.

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4 of 5 stars
Syracuse, NY
6 Aug 2009 | Trip type: Family
1/1 found this review helpful

I wasn't sure what to expect in this location, but it turned out to be very convenient and I would definitely stay here again. There is a stop for the "T" (subway) just 2 blocks away and the area seemed safe to walk in; Not a lot of restaurants nearby (there's a Dunkin Donuts about a block away) and the... more

Management response from
ihg, General Manager

Thank you for staying at the Holiday Inn Boston - Somerville. We are glad you have a very positive experience! Our location is terrific. We are 3 blocks from the MBTA Orange Line T train which services all of Boston. The hotel offers complimentary parking, refigeratiors in everyroom and kids stay and eat free. We hope you return soon. If...

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1 of 5 stars
New Hampshire
1 Aug 2009 | Trip type: Friends getaway
0/6 found this review helpful

We checked in at 4:00 and there was an ambulance out front, we got our room and went up to the 6th floor when we got off we were surprised to see all the EMTs in our hallway. They were not hustling so we figured it was nothing serious...fast forward to 6:30 when we left the hotel for a concert...I... more

Management response from
ihg, General Manager

We did have a guest pass away in one of our guest rooms while the commenting guest was with us. We, along with the authorities, attempted to address the situation in the most dignified way we could. The commenting guest is incorrect in her assertion that no family members were present when she made her "off the wall" comment. The...

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4 of 5 stars
Allentown, PA
25 Jul 2009 | Trip type: Couples
2/2 found this review helpful

We enjoyed our stay at this hotel. Comfortable beds, nice bathroom, nice room, and free parking. The subway stop is three blocks away and it is only a short ride to the downtown area. The hotel staff was very pleasant and helpful. There is a restaurant in this hotel or if you just want something light for breakfast they have... more

Management response from
ihg, General Manager

Thank you for taking the time to share your experience with the many subscribers of Trip Advisor. We recognize the time it takes to share these reviews. Thank you again. We hope to see you again real soon! Sincerely, Jim Harvey General Manager

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5 of 5 stars
Green, Ohio
8 Jul 2009 | Trip type: Family
2/2 found this review helpful

We just returned from 4 nights/5days at this hotel. We booked purposely based on the reasonable prices outside of Boston & close proximity to the transit system. We could not have been happier with our choice. We decided we needed to change our room type when we arrived and luckily they had rooms available. They were more than willing to... more

Management response from
ihg, General Manager

Thank you for taking time to share your experience by positng a review on the well respected Trip Advisor.com. The hotel does represent an excellent value! We are a block to Charlestown, a few blocks to Cambridge and closer to many of the attractions in Boston than many of the Boston Hotels. We hope to see you again soon! Please...

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2 of 5 stars
Kerry
2 Jun 2009 | Trip type: Family
0/1 found this review helpful

The hotel room and bathroom facilities were perfect for our needs. A group of 14 on a family trip from Ireland . The front desk staff were helpful and had no problem in arranging taxis for us or in contacting the courtesy bus when we needed it. The pool and hot tub were lovely and always clean on the occasions... more

Management response from
ihg, General Manager

Thank you for posting your experience on TripAdvisor.com. I am very sorry that you experienced problems with our restaurant during your stay. The last thing we want is a family of 14 taking their business elsewhere. Please be assured that we take your criticism to heart and have shared your impressions with the restaurant team. We are working to ensure...

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Holiday Inn Boston Somerville Also Known As

  • Holiday Inn Somerville
  • Somerville Holiday Inn
Address: 30 Washington Street, Somerville, MA 02143