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Best Western Blue Water on the Ocean


Best Western Blue Water on the Ocean
Hotel class 3 of 5
291 South Shore Drive, South Yarmouth, MA 02664
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Traveller Reviews

66% Recommend
3.5 of 5 stars 31 reviews
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By trip type
All (31)
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2 of 5 stars
Augusta, Maine
28 Apr 2009 | Trip type: Family

There is nothing really BAD about this place, but there is nothing really special either, except, of course, the beach, which is nice. The Blue Water says that it is "Pet Friendly, " but I would call it "Pet Tolerant, " meaning they don't really WANT dogs there, but it makes extra money, because they do charge $25 per night,... more

Management response from
RedJacket021, Manager

The Blue Water Resort is indeed a Pet Friendly and Guest Friendly resort. We balance our approach so that both pet lovers and guests without pets can enjoy their experience at the Blue Water Resort without unpleasant conflicts. Our $25 pet fee is in place to defray the cost of extra maintenance that is required both during and after a...

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5 of 5 stars
rowley ma
27 Mar 2009 | Trip type: Family

ok. It is very expensive but the beach is fantastic ,especially if you stay in an ocean front room . the activities are great, my kids made kites and flew them on the beach..so did my husband. The daycare gals were terrific and all we had to pay for was their lunches. There are many pools to play in because... more

Management response from
RedJacket021, Manager

Thank you for your great review! We'll welcome you back as always and expect your stay to be the best ever.

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5 of 5 stars
Rockland Cty, NY
17 Sep 2008 | Trip type: Couples

We had stayed at another hotel for several years during this time period (right after Labor Day), but decided to make the move to Blue Water. We had stayed briefly in May and when we saw what a nice place it was, we cancelled the reservations we had at that other place and made reservations here for September, after Labor... more

Management response from
RedJacket021, Manager

Thank you for your kind comments. We are glad you enjoyed your stay with us. Our goal is that all our guests are as pleased as you were. We look forward to seeing you next year.

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2 of 5 stars
midwest
9 Sep 2008

This hotel lived up to some of the bad reviews. Very rude desk staff. The carpet was damp and sticky. The room had old furniture, scratched, etc. The bath had mold on the floor and walls of shower. Towels were frayed. The beach chairs were old. This was my first time on Cape Cod. Next time I'll stay elsewhere .... more

Management response from
RedJacket021, Manager

I am sorry to hear you were disappointed. We are constantly working on keeping our resort up to standed. I will ask that your review be discussed at the next meeting to address your concerns. We would have like to discuss your concerns in person, before you checked out. We do pride ourselves on doing everything we can to satisfy...

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4 of 5 stars
Needham
27 Aug 2008 | Trip type: Family

We visited friends who were staying at the property. We stayed late into the afternoon with them, deciding to ultimately take a room and stay overnight (one night.) We found the property and amenities pleasant and the beach excellent. Lots of activites for the kids (albeit, for a price!) There were plenty of new beach chairs and space to spread... more

Management response from
RedJacket021, manager

We're very pleased you enjoyed your stay and hope to have you visit again. We pride ourselves in the activities we make available to our guests and their families. Our Kids Club is a Daily event on weekdays and is no additional charge. Other of our activities are available at the Blue Water for an added fee.

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5 of 5 stars
southern NH
25 Aug 2008 | Trip type: Family

We had a wonderful stay. The staff was so accomidating-from finding their best room at their best price- offering AAA discounts, to downloading shopping directions for us- both without being asked. The grounds were beautiful. Fantastic sun sets. beautiful view of the ocean. It was a very friendly, family oriented atmosphere. The kids had lots to do, and lots of... more

Management response from
RedJacket021, manager

Thank you so much for your review. The location you stayed in is indeed a beautiful area and never far from any of our activities. Thanks again for a great review.

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1 of 5 stars
RI
21 Jul 2008 | Trip type: Family

I was looking forward to a 3 night stay at a "resort". Upon arrival we realized that we were staying at nothing more than a motel. The rooms were clean, but in terrible need of upgrading. The restaurant is only open for breakfast. We found most of the staff to be a little "rough". When the bartenders end their shift,... more

Management response from
RedJacket021, Manager

Thank you for taking the time to compose such a detailed review. We believe our Best Western Blue Water Hotel is one of the best hotels to enjoy the Cape Cod experience at. We take your comments seriously and are always doing our best to enhance our guests' experiences at our hotels.

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3 of 5 stars
Boston
12 Jul 2008 | Trip type: Family

For the three-day July 4th weekend, my husband and I, together with my parents and my sister's family of five ventured to the Blue Water Resort. Two years ago we stayed at the sister property, the Red Jacket. This time we chose the Blue Water for two reasons: 1) it was more economical and 2) it accepted pets. When we... more

Management response from
RedJacket021, Manager

We're VERY pleased to hear the positives and ALWAYS disappointed to hear the negatives. We apologize for some of the guests who got a little too much into the "spirits" of the 4th of July. We'd be pleased to have you visit again.

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4 of 5 stars
Connecticut
26 Jun 2008 | Trip type: Couples

I've been going to the Cape since I was kid (so at least 20+ years) and Blue Water is one of the best hotels on the cape. It's is right on the ocean and they have a large sandy beach and have chairs and umbrellas for your use right on the beach. There's a nice outdoor pool and a small... more

Management response from
RedJacket021, manager

Nice to have you back at the Blue Water. We are just starting to add DVD players into guest rooms. Yes, the "Patio" building is beautiful area and one of our most requested locations at the resort. "Pumbre" aka the manager"s golden retriever is unoffically at the resort to welcome other pets who can now stay at the Blue Water....

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3 of 5 stars
Dorchester, MA
27 May 2008 | Trip type: Couples
2/2 found this review helpful

This hotel is very nice BUT it is affiliated with the Red Jacket resorts which are geared toward families with children. We are a newly married couple and really have no interest in being around lots of kids. The hotel's website does not mention that it is a Red Jacket resort. I would not have stayed here if I had... more

Management response from
RedJacket021, manager

Thank you for taking the time to contact us. Blue Water is one of 7 resorts in the family of Red Jacket Resorts. Couples looking to get-away for a quiet & romantic time are important to us. Our goal is always to do our best when accommodating guests and to best place them at a resort(or date) more suitable to...

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Best Western Blue Water on the Ocean Also Known As

Address: 291 South Shore Drive, South Yarmouth, MA 02664