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Riviera Beach resort - Bass River


Riviera Beach resort - Bass River
Hotel class 3 of 5
327 South Shore Drive, South Yarmouth, MA 02664
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Traveller Reviews

[ Date ] [ Rating ]
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4 of 5 stars
central florida
30 Jun 2009 New

I just want to comment on how lovely the stay was at Riviera Beach was. I am a Florida native who deeply respect the beaches and touriest activities that we have down here..so going in to this vacation with some what of a closed mind, I was plesantly suprised by the hotel/beach...the great zero entry pool, the lovely staff and... more

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2 of 5 stars
New hampshire
30 May 2009

From where I was standing at the Riviera beach Resort. Man was yelling and swearing at an employee. Was shocked to learn that the Man acting out in fit of rage was the General Manager. Would rather not have my children exposed to that language. "F" this and "F " that Not the of the class i would have expected.... more

Management response from
Resort Representative Red Jacket Resorts, Manager

Thank you for taking the time to share your observations and we're sorry we may have "let you down" during this stay. We also hope you took the time to express yourself to the staff during your visit with the expectation that they would have resolved any problems you had. The Riviera prides itself on being a fine "family" resort...

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5 of 5 stars
Lake George, NY
22 May 2009

We have stayed here a total of 9 times. Our kids love it and are even talking about bringing their familys there someday. The view is beautiful, the beach is perfect and the rooms are homey. With older kids who are boys its the best place to bring them. They love playing all day at the beach and walking to... more

Management response from
Resort Representative Red Jacket Resorts, Manager

Your compliments are appreciated and your photos complete the story. Thank you so much for being a loyal and dedicated guest. We look forward to your next visit.

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5 of 5 stars
boston
18 May 2009

Our business conference is always at the Red Jacket each year. I always book at the Riviera because I have found the staff extremely accomodating in every way. I have always loved my rooms and I have stayed in many different rooms there. The service is great. The view and beach are the best!! more

Management response from
Resort Representative Red Jacket Resorts, Manager

Thank you for your kind remarks and your continued choice of the Riviera as you"place to stay".

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4 of 5 stars
Western Massachusetts
8 Sep 2008

This place was a great place to stay with small children. The rooms were clean and well appointed. Beach and pool views from our deck were picture perfect. Price was reasonable as well. I was a bit leery after reading some of the reviews on this site. Not sure what others expected. The RItz it's not!! But definitely way above... more

Management response from
RedJacket021, manager

Thank you for your kind remarks. We look forward to seeing you back on Cape Cod and at the Riviera Beach.

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3 of 5 stars
nh
28 Aug 2008
1/1 found this review helpful

Stayed here recently and found it to be a bit lacking considering the over $400.00 price for our oceanfront room. The furnishings seemed to be new, the view great,, but the painted over mold in the bathrooms was pretty gross. There was a refrig. which was nice, but no microwave. There were paper and plastic bags blowing around on our... more

Management response from
RedJacket021, Manager

We're sorry for any inconveniences you may have experienced but hope you made the staff aware of them during your stay. We certainly would have tried to assist you. The room you stayed in is a beautiful oceanfront room with direct access to our white sandy beach. Yes, there is always a pleasant breeze. All year long, our focus at...

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3 of 5 stars
MA
17 Aug 2008

We had a week off with no plans, the kids wanted to go to the beach for a few days, rather than drive back and forth we decided to stay over night. We wanted to book for two nights, but the hotel has a minimum of three nights. I tried some of the travle sites, and found I could book... more

Management response from
RedJacket021, manager

Since this posting the resort manager has made contact with the guest directly. Minimum stay requirements may be in place during certain times throughout the season. Always best to call 800# for reservations. Riviera is located on a private ocean beach, with many other amenities including a "Zero Entry" outdoor heated pool. Lunch and drink service is offered poolside or...

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3 of 5 stars
Connecticut
13 Aug 2008

We stayed at the Riviera Beach Resort the second weekend in August. We were quite disappointed by the rooms--they are sorely in need of updating. We stayed in the "cheaper" rooms (still almost $300/night). This room was really in our opinion just an over-priced motel room--nothing extra. We were on the first floor and there was a strong musty odor... more

Management response from
RedJacket021, Manager

We always thank our guests for the time they take to compose detailed reviews such as yours. We hope that you have also taken the time to express yourself to the Managment so that if necessary we can work to make thing better for everyone's stay - including yours, we hope - in the future.

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5 of 5 stars
New York
27 Jul 2008

The Riviera is a great place to stay if you are bringing children. The resort has a children's program with many different activities. They have a nice outdoor pool designed for children and an indoor pool as well. The hotel is located right on the beach and in a quiet location. They provide beach chairs and umbrellas. There is the... more

Management response from
RedJacket021, manager

Thank you for your compliments. The Red Jacket Resorts take pride in their locations, amenities and certainly their guests. We look forward to welcoming you back in future years.

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5 of 5 stars
Indy
10 Jul 2008

This hotel had a great family feel to it. You felt like you were at a place you would have gone to when you were a kid on one of your favorite family vacations. It's right on the beach, and the beach here is beautiful. It's also close to a lot of fun family activities on Route 28. There's plenty... more

Management response from
RedJacket021, Manager

Thank you for your kind words. We work to achieve the things you enjoyed. Please visit us again.

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Address: 327 South Shore Drive, South Yarmouth, MA 02664