I was expecting much more given the recent reviews. The first thing you see is a sign hanging over the front door letting you know that this hotel was the Comfort Inn of the year in 2008. Unfortunately, I don't think they are living up to that now. Hotel seems undermanned and staff distracted/trying to "multi-task" with the exception of... More

I needed a place to stay for 2 nights this week for a business event, and based on other TripAdvisor reviews I selected this Comfort Inn. I was greeted by Nick when I arrived, who was beyond friendly and welcoming. He answered my questions which ranged from thing to do and places to dine in the area to where the... More

In Oct. 2011 my husband and I had plans to visit Sturbridge Village. After checking out so very many, many, hotels I picked this one primarily because the comments in Trip advisor as to how clean it was. My husband and I found us so happy with the place. Great staff, great breakfast, warm perfect pool (two pools, 1 outside)... More

We have been staying here for a few years, ever since the Sturbridge Host went downhill. We're from Long Island and enjoy taking the ferry over to Bridgeport and then only having a 2 hour drive for a long get-away weekend. This hotel is the "real deal." The staff is friendly and accommodating, always, and the property is one of... More

My husband and I stayed here for one night on our trip back to Maine from Florida. We were so tired after hours of driving and felt very lucky to find this hotel. We were warmly welcomed and taken care of. It was a very cold night, but when we walked into the lobby it was warm and smelled so... More

It is no wonder they were voted the BEST COMFORT INN a few years ago. It is well maintained, affords the best breakfast, terrific atmosphere, and very clean room. We stopped in during the Christmas holiday and it really gave one the spirit of Christmas. Staff was amiable, wonderful pool, and exercise room. Would stay again on our way up... More

This Hotel charged my card 4 times, while my family was moving from Maine to Florida. Angela Height, the assistant GM refused, REFUSED to remove them, leaving us stranded, and her reply was she is not responsible, and after yelling at me, hung up !. These are the most uncaring, incredibly unethical bunch and I warn all to drive right... More

I would like to ask the Choice management why all Choice hotels aren't like this one. My husband is a Choice member & we've had a wide range of experience. This was an excellent, very clean, comfortable hotel. Good internet service. Great breakfast. Nice tv. Very good front desk staff. We were at the end of an 18 day trip... More

Everything about our stay was great beginning with the booking over the phone. The room was very clean and well appointed with lots of little extras like a mini refrigerator, in-room coffee maker, extra pillows, etc. Nice pool and hot tub, front desk was particularly pleasant and helpful, especially Alyssa. While most of the free continental breakfast was typical processed... More