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Twin City Inn And Suites


Hotel class 2.0 of 5
1598 Mall Drive, Benton Harbor, MI 49022-2310
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Reviews you can trust

67% Do not recommend
3.0 of 5 stars 12 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
beaverdale ,iowa
11 Sep 2009 | Trip type: Couples

took 3 trips to the front desk to get a room that would open with electric key. very unfriendly staff! I would never book a room at this place again. please remove remaining best western items from bathroom! the only good thing about this place is the location to the interstate more

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1 of 5 stars
michigan
2 Aug 2009 | Trip type: Family

I reserved our room just 3 days before we were making our trip to Benton Harbor (they were the only hotel I found with rooms available). When I called to reserve the room I specifically asked if the pool and hot tub were working and I was assured (twice) that they were both working fine. When we arrived, we were... more

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5 of 5 stars
aaronspybrook
19 May 2009 | Trip type: Couples

I stayed here for 3 nights with my girlfriend. It has a great location directly across from an amazing tapas resteraunt as well as Wal-mart, Meijer, and other stores. The rooms were clean and the staff was A+ excellent. I highly reccomend this hotel. more

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3 of 5 stars
Chicago, IL
17 Sep 2008 | Trip type: Couples

This place is definitely motel-like. The property is also no longer part of Best Western and is trying to incorporate the Day's Inn business model. I would consider looking elsewhere if you have the budget. more

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5 of 5 stars
Texas
4 Feb 2007 | Trip type: Solo travel

The staff was very friendly and helpful. The rooms were very clean. Our breakfast in the morning was very pleasant. more

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5 of 5 stars
West Lafayette, IN
16 Oct 2006 | Trip type: Couples

The front desk staff was more than helpful and friendly when checking in. They took care of our requests without hesitation. They were very helpful with the surrounding area, and had great suggestions for dining and entertainment. The breafast had a great variety and was a great way to start the morning. Ranging from hot waffles, fruits, bagels, juice and... more

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5 of 5 stars
Chicago, Illinois
26 Sep 2006 | Trip type: Business, Solo travel

I recently stayed at The Best Western in Benton Harbor and was won over by the staff and management. I have been working at the local plant and needed a clean place to stay without the large price tag. I was lucky to run into an aggressive sales team that wanted to work with me ( not like the surrounding... more

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2 of 5 stars
South East Wisconsin
5 Jul 2006
3
people found this review helpful

A reservation for three rooms was made online at their official web site. Once we arrived, their on-site system showed only one room under the reservation. Strike one. Even though we had booked rooms and had rates and confirmation numbers printed and in hand, the check-in clerk made up rates on the fly. Two of the three rooms ended up... more

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1 of 5 stars
Waukesha, WI
4 Jul 2006
2
people found this review helpful

Consider all other hotel options before this. The reservation was made for three non-smoking rooms a little over a month in advance directly with the Best Western website. Upon entering the property, there was a sign on the front desk saying that they will NOT honor any reservation except those made directly with this hotel or the Best Western website.... more

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2 of 5 stars
Hoffman Estates, IL
8 Nov 2005
3
people found this review helpful

The Spa/hot tub didn't work. I looked in the hot tub and water was kind of swirling around. I went in. The water temp was extremely hot - dangerously hot. In the 2 minutes I was in, my body turned red like a lobster. The swimming pool needed cleaning. You couldn't see your feet at the bottom of the water.... more

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Twin City Inn And Suites Also Known As

  • Twin City Hotel
  • Best Western Benton Harbor
  • Benton Harbor Best Western
Address: 1598 Mall Drive, Benton Harbor, MI 49022-2310