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St. Regis

3.5 of 5
3071 West Grand Boulevard, Detroit, MI 48202
Hotel amenities
St. Regis
Ranked #16 of 35 hotels in Detroit
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68 reviews from our community

    Trip type
Traveller rating
    7
    20
    26
    8
    7
Date Rating
Traverse City
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

This was our third time at the St. Regis and we'll be back. This time we stayed for a Tigers game. The rooms are decent. The last time we were there our room was a little worn, but nothing of importance. The entire hotel staff takes its job seriously and, clearly, management here believes in training. People act like they... More

Was this review helpful? Yes
See 7 more reviews by joe4075 for Detroit
VictorMartin, General Manager at St. Regis, responded to this review
21 May 2013

Thank you so much for your kind words and for staying with us repeatedly. We are thankful for your business and will continue to work hard to ensure that your future stays are even more enjoyable. More

Atlanta, Georgia
1 review
1 of 5 stars Reviewed 16 May 2013 NEW

Here are facts: 1. The internet connection is worse than dial up. You just simple can't use it. 2. The air conditioning didn't work while I was there. 3. They charge you $10 (a night) if you want a mini fridge in your room. 4. The room TVs were purchased sometime during the 1980s - so count on a terrible... More

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VictorMartin, General Manager at St. Regis, responded to this review
17 May 2013

I'm truly sorry that you had an unpleasant stay with us. Our entire team is dedicated to delivering the best in service and hospitality and it is truly disappointing to hear that we have failed to deliver on that promise. The internet connection is currently being upgraded and I'm confident that you will be impressed with the speed the next... More

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London, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 16 May 2013 NEW

I recently completed a three night stay at the St.Regis. The first thing I'd say is that the staff seemed extremely friendly and courteous. I had good experiences interacting with the valet parking attendant, front desk, and the restaurant staff. They were very nice and also professional. My main complaints though are that the hotel is just worn out. I... More

Was this review helpful? Yes 2
VictorMartin, General Manager at St. Regis, responded to this review
17 May 2013

I was happy to read that you found our staff friendly and helpful. Our entire team works hard to ensure guest satisfaction and I'm glad to see that you found us accommodating. We are continually upgrading the facility and I apologize for the issues you found in your room. Our wireless service is in the process of being upgraded and... More

Detroit
2 reviews
5 of 5 stars Reviewed 13 May 2013

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Review collected in partnership with Easytobook.com

VictorMartin, General Manager at St. Regis, responded to this review
17 May 2013

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Cambridge, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013

I like the room. The windows open which is great. Really good chicken and waffle restaurant across the street. Staff was friendly. Location is a little sketchy. Perfect if you are driving. Charged me for early check-in which I did not appreciate, but reversed the charge when I complained to a different desk clerk.

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VictorMartin, General Manager at St. Regis, responded to this review
10 May 2013

Thank you for sharing your experience with us. I was happy to read that you enjoyed your time with us and that we were able to accommodate your early check-in request. I do hope you can return in the near future and enjoy Detroit with us. More

London, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 May 2013

Picked this hotel on expedia and got a great deal for this hotel. The location is so/so but had to taxi most places and the parking overnight is $20 which i think should be free at a hotel. The staff who work here are very nice and welcoming. The rooms are small but we just stayed one night here. The... More

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See 2 more reviews by Ashley G for Detroit
VictorMartin, General Manager at St. Regis, responded to this review
6 May 2013

I was happy to read that you noticed our friendly and helpful associates. At the St Regis, we pride ourselves on personal service and it's always heartening to read that our efforts are appreciated. I apologize for the inconvenience you suffered with a broken air conditioner and can assure you that we have addressed the situation and hope that you... More

South Lyon, Michigan, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 April 2013

The American Association of Teachers of French had a dinner there that was extraordinary! Chef Mike Keith cooked an excellent meal and the service was great. Everyone from the valets to the servers were friendly and helpful.

Was this review helpful? Yes
VictorMartin, General Manager at St. Regis, responded to this review
29 April 2013

Thank you for sharing your experience with others on TripAdvisor. Our entire staff is devoted to providing the best in customer service and we are overjoyed to see that our efforts were appreciated. We look forward to having your group back again next year! More

TOLEDO
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 April 2013

I didn't know what to expect since I have never been to or heard of this hotel. I have to say it was a very nice and I will definitely stay there again! The staff was friendly, courteous and efficient. The room was fresh, clean and comfortable. The only downside (which WON'T prevent me from staying again) was paying for... More

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VictorMartin, General Manager at St. Regis, responded to this review
9 April 2013

I was happy to read that you enjoyed your stay with us and plan to return. The Hotel St. Regis was built in 1966 and is a classic in the Detroit area. When it was built, it was the most expensive hotel in the world to build. No expense was spared to create a truly remarkable structure and facility. The... More

Brighton, Michigan, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 8 April 2013

We love this hotel. Every time we come to the Tigers game, this is our #1 choice! Great location, friendly staff, and plenty of room! The price is unbeatable, every time we stay we feel the price is fair and comparable to other hotels in the same area. I know not everyone will agree with the review of the hotel... More

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VictorMartin, General Manager at St. Regis, responded to this review
9 April 2013

Thank you for the kind comments. Our entire team is dedicated to providing a great experience for our guests and it's always heartening to read that our efforts are appreciated. We hope to see you soon for another home game! Go Tigers!! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 April 2013

Thank you St. Regis Hotel of Detroit for a FANTASTIC first time in Detroit! From the delicious snacks and my FIRST banana martini (made especially for me because it's not on the menu) to the great room to the friendliness of the staff, I had a great stay! My only complaint, if you can actually call it one, is that... More

Was this review helpful? Yes 1
VictorMartin, General Manager at St. Regis, responded to this review
2 April 2013

Thank you for selecting the Hotel St. Regis for your visit to our city! We love to handle special requests and are overjoyed to see that you enjoyed your banana martini! We hope you will be able to return soon to enjoy the great changes coming to Detroit. More

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Additional Information about St. Regis

Also Known As:
St. Regis Hotel Detroit
St. Regis Hotel
St Regis Detroit
St Regis Hotel Detroit
Address: 3071 West Grand Boulevard, Detroit, MI 48202
Region: United States > Michigan > Detroit
Amenities:
Business Centre Fitness Centre Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #16 of 35 hotels in Detroit
Price Range: £
Hotel Class:3.5 star (3.5*)
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