We are sorry that your stay at the Omni Detroit Hotel was not up to your expectations. We have recently updated our restaurant and in-room dining menus. Our shuttle is a complimentary service offered to our guests for transportation to entertainment venues downtown. As in any large metropolitan area, we advise that you do not travel alone at night. We...

Thank you for taking the time to provide feedback on the Omni Detroit Hotel. Although we regret that your stay was less than perfect, it is honest feedback that allows us to make upgrades to our property to create a memorable experience for our guests. We are glad that you enjoyed our riverfront patio and our hotel staff. We are...

Thank you for taking the time to review the Omni Detroit Hotel. We are so happy to hear that our hotel staff took great care of you during your stay. Our guest rooms do offer more space than most hotel rooms in the city and many feature 12 foot ceilings and views of the Detroit River and the Canadian coastline....

We are sorry that our service was not up to your expectations during your stay. Generally a room change request is honored, and we apologize for not moving you to a different room especially in light of the problems with the water temperature. We are working to improve the guest rooms and public spaces of our property. We are sorry...

We are so happy to hear that you had a wonderful time on your honeymoon at the Omni Detroit Hotel. Thank you for the wonderful compliments on our guest rooms, culinary offerings and our staff. We look forward to seeing you again on your next visit to Detroit.

Thank you for your feedback on the Omni Detroit Hotel. We appreciate your business and are so glad you have chosen to stay with us on multiple occasions. Our hotel may not be the newest property in the city, but we do have a charm that other properties can not imitate. We look forward to welcoming you back to Detroit...

We regret that your reservation was not accurate when you arrived at the Omni Detroit Hotel at River Place. We are continually making improvements at the hotel, such as our newly renovated fitness center with more free weights and exercise machines. We are glad that our staff was able to recommend a great restaurant. Our culinary staff has recently updated...

Thank you for taking the time to review the Omni Detroit Hotel at River Place. We are glad to hear that you enjoyed your stay with us. We have recently added a scheduled shuttle service available Friday, Saturday and Sunday from 8 a.m. to 11 p.m. This complimentary service completes an hourly route to designated downtown areas such as the...

We welcome your feedback on the Omni Detroit Hotel at River Place. While we are not a newly renovated, state-of-the-art hotel, we provide our guests with a luxury experience and personal service that larger properties can not offer. We regret that the heat was not operating properly in your room, but glad that the situation was resolved immediately. We are...