We made advanced reservations at this hotel. When we called them to reconfirm the arrival time, we heard ON AN ANSWERING MACHINE, that the hotel was closed due to renovations. We had a confirmation number for our reservation date of October 3, 2009, but no one has ever returned a call to even let us know that they were closed.... more

We were very dissapointed on getting there. No address displayed on building. Paid extra for parking No Air Condition - very hot & sticky Very tiny room, no entrance light. Pane on toilet door is installed on the reverse side. i.e. All in the bedroom can see you in the toilet but you cannot see them. NO PRIVACY Very low... more

I stayed at this hotel and to be honest with you, I was concerned due to the reveiws. My friend and I came to go to the Chene Park Concert and the hotel was great. The restaurant was open during my stay, the a/c was freezing me to death... The employees were kind. We know that all companies have their... more

Trust me, you don't ever want to stay here! Spend a little extra money if you have to,you will be sorry if you stay here. When we arrived we had do electricity,only in the bathroom. after about an hour a man who worked for the hotel got it to working again. But it went out again and stayed out, No... more

In all my travels over 300 hotel stays, I have never had an experience like this. The pictures do not reflect the condition of the hotel, dirty, partly working. We had recieved a room bathroom never cleaned, got attitude for asking it to be done. No hot water given attitude told nothing they can do. No restruant or bar like... more

This hotel symbolizes Detroit in general: could be world-class, but ruined by neglect, vandalism, and indifference. Came here for Detroit Electronic Music Festival and stayed for 3 nights and 4 days. Upon arrival, we were informed that the air conditioning system in the building was broken and asked if we would like to take a look at our room and... more

I walked into the lobby and 100 others waited to check in. The A/C wasn’t working in the hotel at all, some had no electricity and no running water. It was hotter than Haites in the lobby. There only appeared to be 3 people working in the hotel TOTAL. It took 3 hours before somebody came out and told us... more

Checked into very nice room, with flat screen TV...great views of the River....BUT WAIT...Kevin Costner playing with his Country band on the River for FREE>>>>>. Had plans to go to Red Wings v Black Hawks. Would not have known about the free festirvities had it not been for the friendly desk staf. They also reccomended a Cuban place and a... more

Have stayed in worse places, but don't even think about eating their breakfast buffet. Forget the "lap" pool (it's teeny), and the attached jacuzzi was ice cold. The place was a bit run-down. The room attendant was exceptional and cheerful to boot; most of the front desk personnel were a bit cold. This establishment will soon change its name for... more