These people really know how to perform exemplary customer service. They were EXTREMELY polite when I made my reservation. They followed that phone call with two emails, one confirmation, another one "Things To Do While In Lansing." Check in was super polite and smooth. Check out was adequately politely and smooth. Rooms were spotless, but really small. No tub, shower... more

I stayed for 5 days during the middle of November. It was well kept and more importantly clean. The staff was very friendly. They have a computer and a printer near the front desk for the guests to use. They gave me extra room card keys when I lost mine a couple times and did not complain. They also stored... more

We had two rooms for our family of 4, stayed 4 nights. Everything was perfect. Newer hotel. Nice suburban location. Friendly staff. Efficient and accomodating front desk. Spotless fresh and clean rooms with everything you might need. Great rates that included breakfast. Can't go wrong with this hotel!!! more

Arrived late at night/early morning, so really didn't explore the building much. Everything seemed new. I liked the big staircase in the central area that went right down the front desk/breakfast area. The directions from the hotels website seemed simple enough, but when it came to finding the place...YIKES. I guessed right the first time and ended up in the... more

My family and I stayed here along with my in-laws while visiting family in St. John's. This hotel appears to have been built fairly recently and was in good repair. We had a room on the first floor and the pool was directly outside the room (no access to the pool from the room, however). Noise from the pool was... more