Great location and a very friendly staff. This is an older motel so don't expect a top notch accommodation. All in all a nice place for the price and the staff went out of their way to make our stay very relaxing. We would recommend this place for the simple reason that we felt wanted by the staff and not... more

My husband and I went North to celebrate our anniversary with no particular destination in mind. Ended up in Gaylord Mi at the Quality Inn. Easy access from the highway. Hotel seemed a little older than most, but the room was clean and cozy. Told staff at the front desk that we were not real familiar with the area and... more

Older hotel, but very nice. Great value. Swimming pool very nice. Lady that checked us in was very helpful in recommending attractions in the area. Free hot breakfast was good. Hotel has a quaint Alpine look. Room were older but very clean. New bedding was very attracrtive. Highly recommend for the value. more

Hallways have torn wallpaper and stains all over the rugs. Rooms smell and are old and run down. There is nothing good about this hotel it should be on the condemn list. Not worth the money they charge you!! more

Old, dark, building, grumpy restraunt staff, rip-off for "free" breakfast , terrible coffee more

I booked my stay for two nights for free using choice privilege points. The front desk was polite. The bed was clean but the carpets were kinda grimey...bring slippers to wear just to be safe. The bathroom was very dated and marginal in cleanliness, but not too bad. The pool looked nice but it closed before we could go swimming.... more

We stayed at the Quality Inn in Gaylord. First let me say, front desk were very professional, and accomodating, second...house keeping needs a lesson in what else "housekeeping". Walked in to room 122...cooling/heating system was FILTHY. OK let that go, later, walked into the bathroom, tub.....DIRTY, and had hair in it. Came out looked around, crumbs all along the baseboard.....vacuum... more

Not only was this hotel run down the Staff is incompetent and rude. To walk into a hotel while the manager is texting on their phone and doesn't even bother to look up to great you is pretty sad especially when you are a paying guest. Both when we checked in and out the Staff's Customer Service skills were poor.... more

Short but sweet, this hotel is run down, not well kept, and not very clean. We should have realized this as we walked in the front entrance as the lobby windows were filthy - you couldn't see out of them. The hallways were dirty and the walls were very nicked up - the wallpaper was straight from the 70's, which... more