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Super 8 Grand Rapids/Airport Motel Reviews

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Super 8 Grand Rapids/Airport

2.0 of 5
4855 28th Street SE, Grand Rapids, MI 49512 (Formerly Exel Inn)
Hotel amenities
Super 8 Grand Rapids/Airport
11 traveller photos
Ranked #34 of 51 hotels in Grand Rapids
3.0 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    8
    14
    18
    8
    11
Date Rating
Kalamazoo
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
“Fair place to stay”
3 of 5 stars Reviewed 14 May 2013 NEW

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Review collected in partnership with Super 8

Grand Rapids
1 review
“Bad stay”
1 of 5 stars Reviewed 8 May 2013

Check in was 3 pm arrived at 3:34pm and room not ready had to wait until 4:15 pm to get in and it was a handicap room. The handicap room are the furthest from the doors. The window had cobwebs in it. The room smelled bad. The remote didn't work.

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Review collected in partnership with Super 8

GM_GrandRapids, General Manager at Super 8 Grand Rapids/Airport, responded to this review
17 May 2013

I did speak to you about your concerns after your stay. We were sold out the night before and the new staff failed to see your need for a handicapped room. We do apologize and have learned from our mistake. We truely hope you will give us another try. We are sure you will see huge improvements.... More

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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Paper thin walls”
2 of 5 stars Reviewed 5 May 2013

Rather stay in a doghouse next time providing it is large size dog. Stayed in main floor heard every step of the person above us who got up around 4 am. Room has damp smell when we got in could not open windows to get fresh air.Next room's shower feels like running in your own room. Never again at this... More

Was this review helpful? Yes
GM_GrandRapids, General Manager at Super 8 Grand Rapids/Airport, responded to this review
17 May 2013

We are sorry that you did not enjoy your stay. More

Mchenry
1 review
“The value trumps the breakfast. If you are looking for a...”
3 of 5 stars Reviewed 30 April 2013

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Review collected in partnership with Super 8

GM_GrandRapids, General Manager at Super 8 Grand Rapids/Airport, responded to this review
17 May 2013

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Carbondale
1 review
“Overall it was good to be in Super 8 Grand Rapids. I was...”
4 of 5 stars Reviewed 24 April 2013

Overall it was good to be in Super 8 Grand Rapids. I was fascinated with the service and the bedroom of the hotel. Hope, I'll be there if there'll be next visit to Grand Rapids, MI.

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Review collected in partnership with Super 8

GM_GrandRapids, General Manager at Super 8 Grand Rapids/Airport, responded to this review
17 May 2013

Thank you for your kind comments. We look forward to having you with us again in the future.... More

Okemos
1 review
“The hotel was clean and staffed with nice staff. There cold...”
3 of 5 stars Reviewed 18 April 2013

Was this review helpful? Yes

Review collected in partnership with Super 8

GM_GrandRapids, General Manager at Super 8 Grand Rapids/Airport, responded to this review
17 May 2013

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Wolverine
1 review
“Good and very clean”
5 of 5 stars Reviewed 15 April 2013

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Review collected in partnership with Super 8

GM_GrandRapids, General Manager at Super 8 Grand Rapids/Airport, responded to this review
17 May 2013

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Brighton
1 review
“Another 4 days stay”
3 of 5 stars Reviewed 13 April 2013

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Review collected in partnership with Super 8

GM_GrandRapids, General Manager at Super 8 Grand Rapids/Airport, responded to this review
17 May 2013

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Taylor
1 review
“The staff were not friendly at all and the walls were so...”
1 of 5 stars Reviewed 7 April 2013

Was this review helpful? Yes

Review collected in partnership with Super 8

GM_GrandRapids, Manager at Super 8 Grand Rapids/Airport, responded to this review
22 April 2013

More

Thief River Falls
1 review
“You Get What You Pay For”
3 of 5 stars Reviewed 1 April 2013

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Was this review helpful? Yes

Review collected in partnership with Super 8

GM_GrandRapids, Manager at Super 8 Grand Rapids/Airport, responded to this review
22 April 2013

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Additional Information about Super 8 Grand Rapids/Airport

Also Known As:
Super 8 Grand Rapids/Airport Hotel
Super 8 Grand Rapids/Airport Hotel Grand Rapids
Super 8 Grand Rapids
Super Eight Grand Rapids
Grand Rapids Super 8
Grand Rapids Super Eight
Address: 4855 28th Street SE, Grand Rapids, MI 49512 (Formerly Exel Inn)
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #34 of 51 hotels in Grand Rapids
Price Range: £
Hotel Class:2 star (2*)
Reservation Options:
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Super 8 Grand Rapids/Airport
4855 28th Street SE
Grand Rapids, MI 49512
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