Holiday Inn Express Grand Rapids North 2.5* (MI) - Hotel Reviews

Also Known As:: Holiday Inn Express Grand Rapids North Hotel; Holiday Inn Express Grand Rapids North Hotel Grand Rapids; Holiday Inn Grand Rapids; Grand Rapids Holiday Inn

Address: 358 River Ridge Dr. NW, Grand Rapids, MI 49544

Phone Number:

Region: United States > Michigan > Kent County > Grand Rapids

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access

Hotel Style:

#17 Business Hotels in Grand Rapids

Price Range: ££

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: To see a virtual tour of this hotel: click here Welcome to the Holiday Inn Express Hotel & Suites Grand Rapids North Walker. You ll find comfort and modern luxury at one of the most convenient locations in Grand Rapids. Contemporary hospitality and Grand Rapids excitement are waiting for you. We are conveniently located less than 5 minutes from Downtown Grand Rapids, DeVos Place Convention Center and the Van Andel Arena. We are an easy 10 minute commute to many businesses in and around the Grand Rapids Area, including Spectrum Health, DeVos Children s Hospital and St. Mary s Hospital. Coming by plane? We are 15 minutes from Gerald R. Ford International Airport. Unwind at our many attractions within minutes of the hotel Gerald R. Ford Museum, Grand Rapids Public Museum, Grand Rapids Art Museum, Frederick Meijer Gardens, West Michigan White Caps Baseball, DeltaPlex and Berlin Raceway. We are minutes from the beautiful beaches of Lake Michigan and Michigan s Adventure. Come experience one of the finest hotels on Michigan's West Coast! We re here, ready with all you need to make your trip to Grand Rapids a success. We re the Holiday Inn Express Grand Rapids North! ... more less

Reservation Options:: TripAdvisor is proud to partner with IHG, Travelocity, Expedia, Cheap Tickets, Booking.com, Venere, Olotels, Agoda, Priceline, Hotwire, HotelsClick and Hotels.com so you can book your Holiday Inn Express Grand Rapids North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

tcerickson

saskatoon

Reviewer

5 reviews

4 hotel reviews

Reviews in 5 cities

9 helpful votes

“Nice place.”

Reviewed 11 May 2013

Nice furnishings, fairly new. Breakfast was great-eggs, bacon, pancakes, cereal, toast ,fruit, pastries, the attendant kept everything well stocked. Staff at the front desk pleasant. Would definitely stay again.

Tcerikson, Thank you for taking the time to review our property. We are very pleased to hear about your good experience, and would love to see you the next time you're in the area! Best Wishes, Andrew White More

Nichol P

Allendale, Michigan

1 review

“Average room, great service!”

Reviewed 2 May 2013

My family stayed at this hotel for one night and had no problems. Check in went smoothly and shortly after we arrived to our room a staff member was at our door with the roll-away bed that we had requested. The rooms were fine. The bed was very comfortable and every thing was clean. The tv was an old CRT... More

Nichol P, Thank you for the review of your recent stay with us. Our guest's comfort and satisfaction is something we hold as a top priority, so we are very grateful for your kind words in this regard. We are currently in the planning stages of our renovation that will be coming with HDTVs and are excited to bring these... More

Kaptain4

Ann Arbor, Michigan

Contributor

20 reviews

12 hotel reviews

Reviews in 11 cities

1 helpful vote

“Very Average”

Reviewed 19 April 2013

Expected a bit more. Slow front desk service, nice, but slow and tended to get themselves monopolized by 1 check in at a time. Breakfast was very so-so and attendant telling customers how she "hates" sausage gravy but that guests could "go ahead and have it if they wanted". A little wierd. Plumbing poor with Toilet always backing up.

Kaptain4, Thank you very much for your feedback about your most recent stay with us. I certainly understand your concerns with your time spent at our hotel, and I am sorry that it did not meet your expectations. The issues you have brought to my attention will be addressed promptly. Please understand that your satisfaction and comfort is our top... More

BearHug111

Scranton, Pennsylvania

Senior Contributor

25 reviews

15 hotel reviews

Reviews in 19 cities

3 helpful votes

“Ok Place.”

Reviewed 19 March 2013

Standard hotel. Clean with no surprises. Staff was exceptionally nice. My room had a malfunctioning heater that made noise, But these things happen and I certainly wouldn't hold it against them. Internet was pretty fast. Was able to stream video and skype with relative ease. Mattress was hard and bouncy. Kind of like a slab of concrete mounted on springs.

BearHug111, Thank you for your feedback regarding your recent stay with us. I'm glad to hear that the service was good for you. I do, however, want to apologize about the issues you mentioned in your review. I understand how frustrating it can be to try to sleep with an uncomfortable mattress and malfunctioning HVAC unit. I will pass on... More

Al A

2 reviews

Reviews in 2 cities

“Less than average HIE”

Reviewed 8 March 2013 via mobile

Somewhat dated HIE. Old tube type Zenith TV (do they even make Zenith anymore?). Service below par, as a Priority Club member we often receive complementary water bottles and even snacks and NOTHING at this HIE. Also more expensive than other HIE's in similar suburban neighborhoods. Not good value for the money -- skip this one if you have an... More

Thank you AI A for your honest feedback regarding your recent stay with us. We do take your satisfaction with us very seriously and we are sorry to hear that we fell short of your expectations. We are continuously looking to improve our offerings and services and this submission is something that helps us get this done. We hope that... More

simbadusty

Macomb, Michigan

32 reviews

10 hotel reviews

Reviews in 15 cities

15 helpful votes

“Business Stay - 3.5 Star”

Reviewed 16 February 2013

I stayed here a total of 5 nights over the month of January for business. Hotel is located in great area with lots of restuarants and shopping close by and within close proximity to downtown Grand Rapids. Check in was always easy and front desk were very friendly and accomodating. The rooms were clean and spacious but lacked the wow... More

simbadusty, I appreciate the comments you have shared based on your stay with us. I'm glad to hear that the service you received was pleasant and accommodating. I do apologize about some of the concerns you brought up during your stay. We are currently in the process of addressing the "lack of wow factor". Our renovation is in the planning... More

Brenda K

Coopersville, Michigan

“Warm and friendly staff”

Reviewed 14 January 2013

My scrap-booking group has been staying at this hotel twice a year for about 5 years now. Our experience only gets better with each stay. Andrew and his employees are very accommodating and genuinely friendly. They are so helpful, seeing to all our needs. The rooms are always clean and we love the breakfast in the morning. There are scrap-booking... More

Brenda K, It is very nice to hear such kind words in regards to your stay and time with us during your scrapbooking event. We take pride in taking care of our guests, and are very thankful to have groups such as yours continually coming back to stay with us. We look forward to seeing you again next time you're... More

morewine81

Brighton, Michigan

12 reviews

3 hotel reviews

Reviews in 6 cities

“Quiet & comfort”

Reviewed 7 January 2013

We stayed this last weekend while visiting Grand Rapids and really enjoyed our stay. We received an upgrade to a room with kitchenette. The rooms were clean, bed comfortable. It was very quiet. Easy on off expressway. Some shopping in front of hotel, which we enjoyed. As usually the breakfast is just okay, eggs were not hot, nor was the... More

See 4 more reviews by morewine81 for Grand Rapids

Morewine81, Thank you for the pleasant review! I am glad to hear, that for the most part your stay with us was a good one. I am sorry to hear that the breakfast offered in the morning was sub-par. I will address these concerns with my team, as we are always looking to improve on the service and products we... More

Mark S

Jackson, Michigan

“Frequent Business Travel”

Reviewed 6 January 2013

I am a frequent traveler to Grand Rapids and it is always a pleasure the stay at this hotel. The staff is friendly and always helpful. As a business traveler I spend quite a bit of time on the road and I consider this Hotel my home in Grand Rapids and the staff my friends. The management and staff always... More

Mark S, Thank you for taking the time to provide us with this review. We appreciate the kind words, and always make it a priority to make guests feel comfortable while they are away from their homes. We hope that we can continually offer you the great service you have become accustomed to receiving from us. Kind Regards, Andrew White More

LukeBK

Saint Robert, Missouri

4 reviews

Reviews in 4 cities

“Very dated and over priced. Not what I expected at all.”

Reviewed 3 January 2013

I paid over $120 a night for my room and it felt very dated. The TV was about 20 years old and horribly fuzzy with no sleep timer. After a long drive I wanted to lay back and watch the football game but I could barely see what was happening on the TV. The furniture in the room was old.... More

Thank you LukeBK for sharing your input with us. I would like to apologize about your experience at our hotel, and I want you to know that your issues with cleanliness have already been addressed. Our televisions are set to replaced later this year. I completely understand the frustrations with your stay and hope that you will continue choosing IHG... More

1-10 of 47 reviews

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Holiday Inn Express Grand Rapids North Hotel Reviews

Holiday Inn Express Grand Rapids North

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