This hotel had the friendliest staff! When calling and asking questions I spoke to Ben (who also checked us in) and he was so nice and helpful! We stayed as a volleyball team and had about 10 rooms reserved for one night. Rooms were neat, clean, microwave and had a refrigerator. Although we weren't there long enough to use the... More

We recently stayed one night (a Saturday) at this hotel. The Holiday Inn Express in Grandville, is in kind of a strange area, backed up by an older neighborhood. It seemed to be well taken care of and maintained. The parking lot signs stating that you were parking your car at your own risk and tha the hotel was not... More

I have stayed in lots of hotels in this price range and this was one of the best. Hotel is clean, breakfast was good. Fresh cookies in the afternoon and the indoor pool/ hot tub area was very nice and looked brand new it was so clean. Guest laundry was an extra bonus. It snowed while I was there and... More

Excellent staff. Front desk offered up a discount we had mised. Housekeeping staff did a great job and were super friendly. Beds sooo comfy. Rooms clean w fridge and micro. Would maybe not take the poolside room next time because of the noise but its what we requested. Great stay. Will definitely stay again. This is our new place for... More

We stayed three nights. The employees were courteous and helpful. Breakfast buffet was the usual. Bed was comfortable, not lumpy,not used so long that it had become low in the middle. The only quirky feature of the room was the large Jacuzzi in a corner with plastic panels on the walls which were reflecting, sort of like a darkened mirror.... More

Recently renovated, this property's in great shape. In this price range, I haven't found anything better in this part of the Grand Rapids area. Staff is excellent. Ask for a room in the front, as the back faces the highway and has some traffic noise.

Wow this was a great hotel, with excellent staff. The hotel was a little difficult to find. Thank goodness for a GPS. We stayed here for 2 nights recently. The staff was great, the breakfast was typical if what you would find at a "free" breakfast. U would definitely stay here again. It was very close to Holland, Saugatuck, and... More

This Holiday Inn Express is right on target. As my title states, it is a little difficult to find and agree that the owners might want to give a little bit more information regarding directions. Not a big deal. The rooms were clean, comfortable, and above most Holiday Inn Express properties. Staff was wonderful in recommending a Mediterranean restaurant, even... More

What a welcomed experience to find a nice hotel that turned out to be less expensive than most. The rooms were nice, new and clean. They make it look easy including the free breakfast featuring real scrambled eggs and a fool proof way to make delicious pancakes - just press a button and this oven like device just produces one... More