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All 3 Harbor Springs hotels

BEST WESTERN of Harbor Springs

8514 Hwy M-119, Harbor Springs, MI 49740
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Most recent review
5 of 5 stars Reviewed 15 June 2013
Dawn A Anderson, Indiana, United States
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46 reviews from our community

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Traveller rating
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Date Rating
Anderson, Indiana, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 15 June 2013 NEW

Stayed at BW on a recent road trip around Michigan. Selected this location based on the Trip Advisor reviews. The reviews did not lie. Sandy at the front desk was super friendly (yes, Sandy, the whole night please, LOL!) and the room was immaculate. Nice continental breakfast with some hot selections included in the cost. Restaurant recommendation was spot on.... More

Was this review helpful? Yes
Mike and Lora E, Manager at BEST WESTERN of Harbor Springs, responded to this review
16 June 2013

Thank you for taking the time to fill out a review. We are so glad that the other reviews helped you in making your decision in staying with us. We are very proud of our staff and lucky to have them as they do go the extra mile for our guest. Make plans to visit us this summer and enjoy... More

NC
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 14 June 2013 NEW

This hotel has the nicest staff. They were very helpful and friendly. hotel offers a good free breakfast. Hotel looks like a motel but our room was very nice and size was more than ample. A little road noise for the lite sleepers, but I was fine. Would stay again

Was this review helpful? Yes
Mike and Lora E, Manager at BEST WESTERN of Harbor Springs, responded to this review
16 June 2013

Thank you so much for complimenting our staff. We think they are pretty great too. Glad your stay was enjoyable. Like us on Facebook and keep an eye out for the up coming changes. All great things about to happen. More

Lagos, Nigeria
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 14 June 2013 NEW

Wifey and I had to take the dog to see the local vet, and had to stay in Harbor Springs a couple nights. Stayed at the BW. Convenient location. Basic services. Slow room services. Price seems reasonable for the area. Look for the discount tab if you book via the web. Savings is nice. Please be aware that No Pets... More

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See 2 more reviews by John M for Harbor Springs
Mike and Lora E, Manager at BEST WESTERN of Harbor Springs, responded to this review
16 June 2013

Thank you for taking time to give us a review. We do use these, good or bad, as learning tools. So sorry about the slow room service. If this is pertaining to your room..... when we have check outs, our girls are instructed to do those first(For in-coming guests). Our check in is at 3pm so they need to be... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 May 2013 via mobile

For years I have stayed at higher end lodging for business on the order of 50 plus nights per year. This night was last minute get the job done at a reasonable price on my dime. I was very pleased with all aspects of cleanliness, sound abatement, over the top continental breakfast, and a Kureg coffee machine in my room.... More

Was this review helpful? Yes 2
Mike and Lora E, Manager at BEST WESTERN of Harbor Springs, responded to this review
31 May 2013

Thank you so much for taking time out of your busy schedule to express your satisfaction about your stay with us. We are very fortunate to have dedicated and caring employees. More

Midland, Michigan, Usa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2013

This is my third stay at this hotel and everytime we have stayed here the owner/manager has interacted with us persoanlly. He and his staff are so helpful and go out of their way to be sure their guests are happy and have everything they need. If I could give 6 stars for Customer Service they would get all 6.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Mike and Lora E, Manager at BEST WESTERN of Harbor Springs, responded to this review
27 May 2013

We wouldn't have it any other way. We love what we do and just knowing that our customers a going home satisfied is a wonderful feeling. Hope to see you more in the future. Summer in Harbor is busy, but very beautiful. More

Elliot Lake, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 7 May 2013

Stayed at this motel on May 2 & 3, 2013. We are a family of 4 and spend 2 days at this motel. We had a wonderful experience here. My wife was attending a scrapbooking retreat in the area and the rest of the family came along for a mini trip. The first thing we noticed was that the room... More

Was this review helpful? Yes 1
Mike and Lora E, Manager at BEST WESTERN of Harbor Springs, responded to this review
27 May 2013

So glad that you enjoyed your stay. We consider ourselves pretty lucky to have a great staff and are very greatful to them for taking great pride in taking care of our customers. Like us on Facebook to keep up with the updates to our place coming in the future, we are very excited about them. More

Grand Blanc, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 18 April 2013

We stayed at this hotel during a 4 day ski trip in early March 2013. It was very convenient to the ski resorts, but we had a very bad experience with the noise level in the room. The first evening we were there, we could hear the lady in the next room have an entire phone conversation in the room... More

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Mike and Lora E, Manager at BEST WESTERN of Harbor Springs, responded to this review
19 April 2013

We are sorry you were disappointed with your stay. We take great pride in taking care of all of our guests, and satisfying everyone too. We would like to know if you had a room with an adjoining door, because that sometimes can be a problem. We always try to put like names or rooms that know each other next... More

Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 16 April 2013

A group of eight of us stayed in three rooms at the BW Harbor Springs last weekend for two nights. This is a family owned and operated business and the pride shows! The rooms were clean and well stocked. The beds are very comfy, The pool water seemed a little chilly, but that didn't keep our family from enjoying it.... More

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Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
19 April 2013

We are so glad we were able to make your stay with us satisfying. We really do appreciate that! Our staff works so hard to make every customers stay worth it. We look forward to your next visit to beautiful Harbor Springs!! The summer season has many enjoyable adventures availiable, too. More

Traverse City, Michigan
1 review
5 of 5 stars Reviewed 16 April 2013

.....good things about this motel! Used the fitness room upon arrival, hot tub was HOT and had powerful jets, pool sparkling clear, staff friendly and helpful. Slept like a log in very comfortable bed and completely quiet room. Excellent breakfast selection with some nice surprises like fresh blueberries, raisins for oatmeal, wonderful make-your-own Belgian waffles, clean and spacious breakfast room.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
18 April 2013

Thank you so much for your feedback as it lets us know how we are doing. We do take to heart all good and bad. We love knowing that we've made your stay comfortable and enjoyable. Make sure you visit us again as there are more changes to come. More

Battle Creek, Michigan
1 review
5 of 5 stars Reviewed 4 March 2013

Had a very enjoyable 2 days in Harbor Springs skiing with my family. We stayed at the Best Western and were very pleasantly surprised with the rooms and service we received there. It was very clean and everyone was friendly from the front desk, housekeeping and the breakfast staff. The pool and hot tub was an extra bonus after skiing... More

Was this review helpful? Yes
Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
7 March 2013

We are so glad that you had an enjoyable time. We will look forward to you staying with us again in the near future. Try something different and come see us in the summer or the color season. More

 
 
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Additional Information about BEST WESTERN of Harbor Springs

Also Known As:
Best Western Harbor Springs
Harbor Springs Best Western
Address: 8514 Hwy M-119, Harbor Springs, MI 49740
Phone Number:
Region: United States > Michigan > Harbor Springs
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 3 hotels in Harbor Springs
Price Range: £
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