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Candlewood Suites Kalamazoo, an IHG Hotel

3443 Retail Place Dr I-94 & Sprinkle Rd, Kalamazoo, MI 49048-8819
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About

#8 of 33 hotels in Kalamazoo
Location
Cleanliness
Service
Value
Whether you are traveling for a long business trip or a family vacation, the Candlewood Suites® Kalamazoo hotel offers convenience and comfort for your extended stay. Our central location in Kalamazoo, MI is ideal for corporate travelers as we are near Pfizer, Stryker and State Farm Insurance. Even WMU and Kalamazoo College are within five miles of the hotel. Our hotel is directly across the street from Wings Stadium, where you can catch a K-Wings hockey game or see one of the many concerts and shows. If you are looking for a unique adventure, the Kalamazoo Air Zoo is an interactive museum that offers a chance to experience the motion of flight. We are also just minutes from the shopping, dining and entertainment of downtown Kalamazoo. Our guests can take advantage of our first-rate amenities, all suites feature 50" flat panel TV's in addition to a fully equipped kitchen, a 24 hour Fitness Center and complimentary guest laundry facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Complimentary Instant Coffee
Bowling offsite
Board games / puzzles
Kids stay free
Books, DVDs, music for children
Parking
Wifi
Vending machine
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Spanish
Hotel links
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Location

3443 Retail Place Dr I-94 & Sprinkle Rd, Kalamazoo, MI 49048-8819
Candlewood Suites Kalamazoo, an IHG Hotel
144Reviews2Q+A32Room tips

Reviews
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Jim P wrote a review Feb 2023
Pinckney, Michigan94 contributions63 helpful votes
Hotel's Favourite
Clean and comfortable, I only stayed two nights and the set-up is designed for long stays so room service and such is not daily which was not important to me. Bed was soft and comfortable, full size fridge cane in handy and the employees were all friendly and said hello every time I saw them. I would recommend and stay again.
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Barrynof wrote a review Feb 2023
Farmington Hills, Michigan432 contributions82 helpful votes
+1
Stayed one night with my family. Room was clean. Bed was comfortable. Bathroom was very nice. Having a kitchen was a bonus. About the only drawback was that there wasn’t a breakfast provided at all, not even a continental breakfast. I stayed at a much cheaper place the night before and got a full breakfast included and there was a pool, as well. I’m guessing that they provide the kitchen instead of a breakfast, but If gladly trade the kitchen for the breakfast. Just saying.
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Anna L wrote a review Aug 2022
1 contribution
I would not change anything about such an amazing hotel they have great front desk clerks that seem to greet every guest and make them feel at home. My room was very clean and spacious. This is a great location!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jamie B wrote a review Jul 2022
1 contribution
I am recently staying at this hotel due to a house fire and I'm glad this is the one we chose. All of the staff here seem to always put me and my family first and make sure we know how important we are to such a great property. I have yet to find anything at this hotel that does not make us feel at home. This crew have helped my daughter most importantly be comfortable for such A hard change in a Children's life.
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Date of stay: July 2022
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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brittany J wrote a review Jul 2022
1 contribution1 helpful vote
During my stay I enjoyed the friendly staff and clean room. At the candlewood they are willing to work with all you're needs including late check out. The only thing I would change about here would be a swimming pool.
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Date of stay: July 2022
Value
Service
Sleep Quality
Room Tip: Rooms facing front of the building get the most shade
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Aaron Y wrote a review Jun 2022
1 contribution
The location was perfect. I stay at alot of hotels but this one was by far the best. Front desk staff was very helpful when it came time to find food, Very kind employees who care about their guests and will go above and beyond for them. Will revisit in the future and appreciate the stay!
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Room Tip: 4th floor is better
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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DEBRA B wrote a review May 2022
1 contribution
1) I had to fix my own toilet when the line came out of the tank and water was squirting everywhere. I reported it to the front desk and asked for extra towel. The toilet continued to run every 2 hours the rest of the day and night 2) 2 groups of drunk people checked in at 3am and proceeded to just talk loudly and argue in the hall on the first and 2nd floor preventing EVERYONE from sleeping. At 630 when I left my room their TV was blasting so loud you could hear it in the hall. My sons family was right next and they got 3 hours sleep and we all had to drive 4.5 hours back home. Front desk said they tried to quiet them but they wouldn’t listen and that the previous managers philosophy was just let them settle down eventually they will stop and eventually everyone else will go back to sleep too. Do not stay here if you want any sleep or a toilet that works. EXTREMELY disappointed
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Date of stay: May 2022Trip type: Travelled with family
Room Tip: Don’t stay here ever.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Candlewood Suites Kalamazoo, an IHG Hotel
Responded 16 May 2022
Hi Debra B, It's a pleasure to have you as our guest, and we appreciate you choosing the Candlewood Suites hotel brand as your lodging choice. Thank you for sharing your thoughts about your stay. We want to ensure our guests always have a great stay, and I'm sorry to learn that we failed to meet your expectations because of the bathroom's condition and noise from the hallway. Your concerns have been forwarded to the Management, and I am sure they will use this as a reference and be used for future improvements. I am hopeful for another opportunity to welcome you back for an improved experience. Safe travels, Glaiza G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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beausmom1 wrote a review Jul 2021
Rochester, Minnesota209 contributions73 helpful votes
We stayed at this property for 6 days with our dogs. The property is minutes away from the Kalamazoo Expo Center where the UKC Premier dog show was held. The grounds were well kept and the hotel is new. It is located in an industrial park area and there was plenty of area to walk our dogs. The hotel did not stock their pet relief areas. Guests smoked pot outside (inside?) the hotel. This hotel does not have a swimming pool. There was adequate parking for our van. Candlewood Suites do not provide breakfast service. Rooms have a full refrigerator, 2 burner cooktop and dishes/silverware/cookware. We found all of the dishes in the dishwasher when we checked in. There were many disappointments - bathtub did not drain from our first shower. There was no way housekeeping could not know the tub drain was completely clogged. My husband cleared the drain himself - once pulling gobs of hair our with a snake and then with a jug of Draino. The hotel cleans rooms 1x week. On the day for cleaning on our floor, no one showed up. When I asked the front desk why our room was not cleaned I was told that they were short staffed and the room would not be cleaned. This was a completely different story than what we were told at check-in. There is no trash pick-up service. Trash containers at all of the doors were overflowing. The rooms do not have towel bars and our towels did not dry between showers. I had to go to the front desk for towels. There was no housekeeping support available. The dishwasher did not work properly. The soap container did not empty and dishes were dirty after a full cycle. We had to wash dishes by hand. The provided hairdryer was anemic, I had to use my dog hair dryer. On a positive note, new washers and dryers were installed during our stay! We will stay here next year only because of the convenient location with low service expectations.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Candlewood Suites Kalamazoo, an IHG Hotel
Responded 19 Jul 2021
Hi beausmom1, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding bathtub, housekeeping, towels, dishwasher and the hair dryer. I understand your dismay and I am sorry. This is not the relaxed and casual experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I appreciate you as our guest and I still hope you would give us another chance in the future. Orlando A. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Diane S wrote a review Jul 2020
Peoria, Illinois148 contributions43 helpful votes
Apparently it is hotel policy, not a covid-19 issue, that there is no maid service except weekly. You can trade in towels and dump your own trash. Even with new mask law announced, no staff was masked, only rare guests were and they weren't urged to do so. I won't be back...
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Amber Wallace, Guest Services / Front Office at Candlewood Suites Kalamazoo, an IHG Hotel
Responded 17 Jul 2020
Thank you for choosing Candlewood Suites. As an extended stay hotel, housekeeping is provided weekly as stated on our website and displayed at the check-in desk. Additional cleaning is provided per request and each request is fulfilled within 24 hours. Once the mandated mask law was placed in effect, our staff has worn masks when stepping out from behind the front desk. When behind the desk we are separated from all guests with the partition. Covid-19 safety precautions are in place and being followed per requirement inside of our facility.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hatestotravel207 wrote a review Dec 2019
Carmel Valley, California2 contributions
I stayed here from October through Novemeber of 2019 while my family was relocating to Michigan from California. My room was clean, beds were comfy and room was nice and spacious. There was a decent sized kitchen in the room. A free laundry mat was provided.The hotel was quiet and attracted a nice crowd. There was a little convenience store provided in the lobby which was so nice. Managers Amber and Tabetha bent over backwards to make our stay easy and were always easy to get a hold of and quick to help. Truly, the whole staff was friendly and professional. I would recommend this place to everyone and will stay here again if I ever need to!!
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Date of stay: October 2019
Cleanliness
Service
Sleep Quality
Room Tip: 2nd floor is very quiet but all floors seemed nice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amber W, Front Office Manager at Candlewood Suites Kalamazoo, an IHG Hotel
Responded 12 Dec 2019
Thank you for taking the time to tell us about your experience at Candlewood Suites KALAMAZOO. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£90 - £104 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites kalamazoo hotel kalamazoo
LOCATION
United StatesMichiganKalamazoo CountyKalamazoo
NUMBER OF ROOMS
95
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CANDLEWOOD SUITES KALAMAZOO, AN IHG HOTEL - Updated 2024 Prices (MI)

Frequently Asked Questions about Candlewood Suites Kalamazoo, an IHG Hotel
Which popular attractions are close to Candlewood Suites Kalamazoo, an IHG Hotel?
Nearby attractions include Wings Event Center (0.3 miles), Kalamazoo Curling Club (0.3 miles), and Continental Lanes (0.3 miles).
What are some of the property amenities at Candlewood Suites Kalamazoo, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at Candlewood Suites Kalamazoo, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Candlewood Suites Kalamazoo, an IHG Hotel?
Guests can enjoy barbeque facilities and free instant coffee during their stay.
Is parking available at Candlewood Suites Kalamazoo, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Kalamazoo, an IHG Hotel?
Conveniently located restaurants include The Crew Family Restaurant and Bakery, Godfathers Pizza, and Trak Houz Bar & Grill.
Are there opportunities to exercise at Candlewood Suites Kalamazoo, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Candlewood Suites Kalamazoo, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Candlewood Suites Kalamazoo, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Candlewood Suites Kalamazoo, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Candlewood Suites Kalamazoo, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.