Beautiful renovations since last visit, but still poorly staffed. We were attending a meeting and hotel was sold out. No surprise that they would be busy. Only one person at front desk, and two very busy bellman trying to keep up with retrieving luggage and cars. The club floor was a huge disappointment as a continental breakfast was whisked away... More

This hotel is just blocks from the train station and conveniently located near the better shops and restaurants. It's an upscale hotel with reasonable prices, very pleasant decor, and good service. The best part of the hotel is the boutique called "Sydney" on the ground floor, which has really lovely men's and women's clothing for a fraction of what they... More

For someone who is on the road weekly, the Kalamazoo in the Radisson is a bit like coming home. It is inviting in so many ways: the staff are fantastic - I'd like to give a special shout out to Nick, one of the valets who had the best attitude of anyone I've met in a long while. He seemed... More

This was my first stay at this Radisson in many years of travel to Kalamazoo. The hotel staff were polite and helpful, and the amenities were great. My room was very quiet, and the bed and pillows were really comfortable. I also appreciated having a safe in the room, and the wifi worked flawlessly. The only real issue I had... More

We had reserved a "concierge" level room but were put in a regular, but large, room. When we realized the mistake, the hotel was willing to move us to a smaller room on the concierge level, but neglected to tell us what services were offered. We missed happy hour one night, breakfast the next morning, and the one breakfast we... More

Not a lot of options in the area, but this is the nicest of the choices. The price is slightly high I find, but there really isn't another option for a quality hotel stay in this part of town. It is a very nice hotel, well maintained, upscale, great restaurants and we love staying here for a quick getaway on... More

Stayed here with much delight for a Convention over the weekend. This hotel has everything from shopping, dinning, strolling, hanging out, coffee cafes, Fitness center and a very helpful staff. We had an in-room Jacuzzi, Refrig, coffee pot, blow dryer, nice area for administering my fresh face in morning, separate from the toilet & shower. The room was nice and... More

If you are staying in Kalamazoo, this hotel is an excellent choice and value. The location is right downtown. This hotel is located inside a mall. The hotel is very clean and well kept. The rooms are small apartments complete with a small kitchen. I didn't need anything that big so I was a bit surprised at the large size... More

I love this hotel. Everything about it makes me feel at home. Staff are always wonderful and helpful. The lounge is fun just to hang out with other frequent travelers. My second family. Only problem with the lounge they took away breakfast and dinner. Breakfast now is what my kid would eat (cereal bars, pop tarts, there is some fruit... More